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Company Name : Centerpoint Health
Location : Middletown, OH 45042
Position : Information Systems Technician
Job Description : Centerpoint Health is a Federally Qualified Health Center located in Franklin, Middletown and Norwood Ohio. Centerpoint Health is seeking a part-time Information Systems Technician to join their mission to build healthy communities by providing exceptional care to all.Working in collaboration with Centerpoint Health’s (CPH) contracted IT service, the IT Technician is responsible for maintaining computer systems at all clinic locations and will serve as the primary liaison between the service and the company. This position in available days, M – F; at 24 hours a week.Job Duties: · Triage hardware and software challenges and serve as primary liaison with contracted IT service on computer-related and other technical issues.· Trouble-shoot internet issues and serve as primary liaison between CPH and the internet vendor as needed.· Provide basic electronic medical record (EMR) support and serve as primary liaison between CPH and the EMR vendor as needed.· Provide basic printer support and serve as primary liaison between CPH and the copier vendor as needed.Experience: · Associates degree preferred· Minimum of one year of IT supportAdditional Skills/Qualifications:· Attention to accuracy, quality, and detail, along with a sense of urgency, are essential to this role.· Ability to apply critical thinking in evaluating different scenarios.· Ability to handle confidential and sensitive information with appropriate discretion.· Ability to prioritize work and work independently; know when and how to escalate issues to the appropriate vendor or person.· Good communication skills. Ability to patiently work and communicate with personnel both on-site and off-site.· Familiarity with computer navigation in Microsoft applications.· Experience with Google Chrome preferred.· Some iOS experience required.Bloodborne Pathogens Exposure: Category 1To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required, but do not encompass all potential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.*This position is contingent upon a successful background check and drug test.Centerpoint Health is an equal opportunity employer who values diversity and is committed to creating an inclusive environment for all employees.Job Type: Part-timeBenefits:Employee assistance programPaid time offRetirement planSchedule:Monday to FridayEducation:High school or equivalent (Preferred)Experience:Technical hardware and software: 1 year (Preferred)eCW: 1 year (Preferred)IT support: 1 year (Preferred)Language:Bilingual in Spanish (Preferred)Work Location: One location
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