Operations Manager (Custodial Services) Job Vacancy in Olympus Building Services Inc Mesa, AZ 85212 – Latest Jobs in Mesa, AZ 85212

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Company Name :
Olympus Building Services Inc
Location : Mesa, AZ 85212
Position : Operations Manager (Custodial Services)

Job Description : The Operations Manager is responsible for providing operational oversight and direction in all aspects of the janitorial services contract. Outstanding customer service, meeting corporate support and financial expectations, and driving systems and procedures are the primary points of focus in achieving success within the organization.CharacteristicsOutgoing, people-oriented personality – enjoys working with all types of peopleOptimistic – embraces new opportunities with a positive outlookCalm, easy-going demeanor – handles stressful situations wellPersistent – sees projects and new initiatives through to completion, does not give up when challengedStrong sense of urgency – gets things done quickly & understands the value of timeDesire to grow – has plans to grow personally and professionally beyond Project Manager role, always striving to improvePro-actively works to prevent issues rather than reactively resolve problemsCompetitive – strong desire to be the best or achieve successful outcomesInitiative – self-starter, jumps to get things moving, does not wait for someone to give directionsTeam Oriented – operates in terms of we, not IExperience4+ years in a management level position4+ years in customer service driven position4+ years in janitorial industry preferredOversight of 50+ employees in service-based industryBudget management of at least $1M annuallyEducation, Certifications & LicensesBachelor’s Degree from accredited university (preferred)RBSM Certification, or willingness to earn within 12 months of hireValid driver’s licenseSkillsAbility to strategize and plan to meet short-term and long-term initiativesAbility to adapt and resolve issues quicklyUnderstand Budgets, P&L and General LedgersStandard Microsoft Office programs including Outlook, Word, Excel and Power Point.Effectively communicate up to executive levels and down to front-line cleaning staff verbally and in writingAble to lead by example, expertise, and delegationAbility to see issues before they happen and put plans in place to prevent problemsKnows how to motivate and keep subordinate staff accountableAbility to create cleaning schedules, periodic schedules and schedules for additional servicesAbility to delegate tasks appropriately to supervisors and support staff to achieve maximum efficiencyAbility to learn and use electronic devices effectively including new software programs, mobile applications, and technological devicesResponsibilities and DutiesAct as an ambassador for company values and philosophyImplement and maintain all necessary programs to achieve Corporate Mission and goalsWill work in close contact with the on-sight directors and clients in achieving long-term successful relationship with clientsSupervise, facilitate and coordinate key personnel and technical/operational processes to ensure internal and external customer satisfactionProvide daily administrative oversight of the project including all internal business functions: budgeting, accounting, human resources, facilities support and equipmentIdentify problems and solutions to ensure that customer needs are met. Foster problem resolution across core team by deciphering relevant and important facts and information to drive tangible solutionsDeliver instructions in a clear, concise manner, providing backup materials and documentation when necessaryPerform quality audits and inspections to specificationsEnsure contractual requirements are metProvide reports to and coordinate with supervisors to ensure proper corrective actions are takenManage the online quality control management systemMaintain reports and inspection documentation; present findings, reports, and program summary in formal meeting with client each quarterDemonstrate high energy, mobility, initiative, and drive to enhance operations and achieve financial and organizational successTravel occasionally to support corporate needs and attend functionsBenefitsCompetitive base payPaid vacation and holidaysPaid personal time401KMedical/dental/vision/life insurance offeredEqual Opportunity Employer.Veterans are encouraged to applyJob Type: Full-timePay: $55,000.00 – $60,000.00 per yearBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSupplemental Pay:Bonus payEducation:Bachelor’s (Preferred)Experience:Management: 4 years (Preferred)Janitorial Industry: 4 years (Preferred)Work Location: One location

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