Patient Accounts Insurance Representative Job Vacancy in Patient First Glen Allen, VA 23060 – Latest Jobs in Glen Allen, VA 23060
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Company Name : Patient First
Location : Glen Allen, VA 23060
Position : Patient Accounts Insurance Representative
Job Description : Patient First is accepting applications for Patient Accounts Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.Sign-on Bonus!The responsibilities of this job include, but are not limited to, the following: Reviewing processed claims to ensure proper payments received according to the payers’ contract;Reviewing unprocessed claims within the payer’s timely filing limits for re-submission of claims for payment;Verifying eligibility, benefits, plan type, patient responsibility and insurance payments;Correcting registration errors on patients’ accounts;Researching insurance Eligibility of Benefits (EOB) to verify correct payment and adjustments are posted to patients accounts;Verifying that claims are filed according to the contracted agreement;Effectively communicating insurance trends or issues to the appropriate persons, including but not limited to Patient Satisfaction Specialist (PSS), Team Leads, Supervisor, and the contracting department;Maintaining low accounts receivable days for assigned insurances;Maintaining the daily work flow goals established for the Patient Account Insurance Representative department;Following departmental policies and procedures;Answering phone calls to provide customer service to patients, insurance representatives, center employees, and the Administrative Offices;Resolving and responding to account inquiries from patients, insurance representatives, center employees, and all other Administrative Office staff as necessary and in a timely manner;Processing patients’ payments and established payment plans;Establishing and maintaining a working relationship with payer representatives to ensure proper claims filing and insurance payments;Keeping informed of all changes relating to insurance policies and filing procedures, according to contracted agreements.Minimum education and professional requirements include, but are not limited to, the following: Employee must be 18 years of age or older;High school graduate or equivalent;Knowledge of general insurance policies;Microsoft Word, Excel, and Outlook experience (required);Certified Professional Coder [CPC] or Certified Professional Coder Apprentice [CPC-A](preferred);Three years of experience working in the healthcare field, preferably in a medical billing department (preferred);Excellent analytical, written, and verbal communication skills;Ability to prioritize, organize, and multi-task in a timely manner;Knowledge of Microsoft Word, Outlook, and Excel;Minimum typing experience;Must be able to use phone system;Must be able to sit for long period of time.Patient First is an equal opportunity employer offering an excellent benefits package and competitive salary.Job Type: Full-timeSchedule:8 hour shiftWork Location: One location
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