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Company Name : Confidential
Location : Mansfield, OH 44902
Position : Receptionist/Administrative Assistant
Job Description : Receptionist/Administrative Assistant DescriptionFront Desk/Administrative Assistant is responsible for the front desk/lobby operations. Responsibilities include, but are not limited to, reception, administrative and clerical support, dealing with the agency’s clients and internal staff. A fast-paced dynamic work environment with a positive work culture.Front Desk Responsibilities Greet clients/visitors entering the agency lobby. Let the appropriate person know they are here.Answer & Operate telephone switchboard in a clear & professional manner. Screen and forward call, provide information, taking messages and scheduling appointments.Check company email throughout the day & forward to appropriate person.Handle the distribution of mail (from po box & street mail).Take client policy payments.Manage the Outlook calendar (Setting appointments & meetings in Outlook).Help CSRs with workload when able (Ex. Endorsements; Claims; Activities).Print Invoices in CRM daily.Assist Controller & CEO with special projects from time to time.Qualifications and Requirements A high school diploma or equivalent.Proficient in Microsoft Office a must.2-3 Years of Customer Service Experience.Competencies Dependability – Job requires being reliable, responsible, and dependable in fulfilling obligations.Attention to Detail – Job requires being careful about detail and thorough in completing tasks.Integrity – Job requires being honest and ethical.Cooperation – Job requires being pleasant with others on the job and displaying a good- natured, cooperative attitude.Good communication skills.Flexible and the ability to prioritize.Ability to give full attention to what other people are saying, actively look for ways to help people.Job Type: Full-timePay: $12.00 – $15.00 per hourBenefits:401(k)401(k) matchingHealth insuranceHealth savings accountLife insurancePaid time offProfessional development assistanceSchedule:8 hour shiftDay shiftMonday to FridayEducation:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Work Location: One location
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