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Company Name : Helping Alaska
Location : Fairbanks, AK 99701
Position : Rental Relief Specialist
Job Description : Do you have amazing interpersonal skills? Love working with people? Want a job that is challenging yet satisfying and rewarding? Then the Housing Relief Specialist with our agency might be the perfect fit for you! You’ll enjoy a casual work environment and be part of a tight-knit team that is committed to serving the residents of the Tanana Valley! In this grant-funded position, you’ll be responsible for processing housing relief applications for families in need.About Helping Alaska: For 38 years, our Christian-focused mission has met people in their time of greatest need. Helping Alaska partners with local Christian churches and community organizations to provide resources, support, and guidance to residents of the Tanana Valley, when they need it most. Helping Alaska exists to assist Alaskan families by providing essential resources to build community, change lives, and inspire hope. Through our integrated network of donors, church partners, volunteers, and staff, we have met the needs of over 9000 Tanana Valley residents in 2021 alone. Helping Alaska has experienced a turbulent year of significant growth, pandemic response, expansion, and change.Through grant awards, Helping Alaska has distributed over 20 million in grant substantiated aid to residents of the State of Alaska. This partnership has enabled our organization to grow top-of-mind awareness of services offered by our agency. This relationship has positively impacted our organization by increasing our service area footprint while at the same time increasing the prospective donor base available to our agency.About the Rental Relief Specialist: The Housing Relief Specialist is a grant-funded position responsible for processing housing relief applications for families in need. During your day, you will encounter individuals and families in significant need. Your work to help them qualify for assistance through federally funded programs will be both satisfying and rewarding. You will be an essential component of a tight-knit team, so teamwork is essential.You must have awesome interpersonal skills. You will work with individuals and families who are struggling through a difficult time so patience and tolerance are extremely important personality attributes.Our work environment is casual yet professional. We are highly respected by the clients we serve as well as our donors and the general public. We want you to care for our reputation in the way you interact with the individuals and families you will aid.Confidentiality and the ability to maintain trust are paramount, accordingly, a Nationwide Background Investigation will be performed upon your acceptance of an offer of employment. It should be noted that the existence of a criminal record does not necessarily disqualify you from employment with our agency.If this sounds like an amazing opportunity to you, you are encouraged to apply. You will obtain a competitive wage and experience working with a federally funded program. You will achieve experience in managing multiple case files and clients at the same time so your ability to remain focused and obtain a resolution to each case will provide you with experience hard to obtain elsewhere.Background Investigation: Following a conditional offer of employment, you will be required to submit to a comprehensive background investigation. The scope of this investigation will be in accordance with Federal, State, and Local law and will consider the following areas:Nationwide Criminal Background Record SearchSocial Media and Reputation ReviewIt is important to understand that the presence of adverse information in any of these areas does not necessarily disqualify an applicant from employment with our agency. A wide variety of risk controls and factors will mitigate any negative impact discovered during this process. Accordingly, the ideal candidate who has experienced challenges in any of these areas should be upfront and forthcoming during the interview process.Equal Opportunity EmployerAt Helping Alaska, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Helping Alaska believes that diversity and inclusion among our teammates is critical to our success as an agency, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.Job Type: Full-timePay: $18.00 – $25.00 per hourSchedule:Monday to FridayAbility to commute/relocate:Fairbanks, AK 99701: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Work Location: One location
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