Technical Support Assistant Job Vacancy in Datamatics Global Services Inc Honolulu, HI 96813 – Latest Jobs in Honolulu, HI 96813
Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Datamatics Global Services Inc
Location : Honolulu, HI 96813
Position : Technical Support Assistant
Job Description : Job Title: Technical Support AssistantLocation: Honolulu HI – 96813Duration: 6 Months Description: Position is located in Downtown Honolulu with bus subsidy availableThe position is for an energy conservation program that provides rebates on energy efficient goods and services for residential homes & small businesses. The general nature and level of work for this position includes but is not limited to:Duties and Responsibilities:Handle a high volume of customer and contractor calls, supporting our energy programs.Quality control review of residential customer rebate applications.Use knowledge of program requirements to determine applicant qualifications andprovide customer support via phone.Maintain productive relationships with internal and external clients, including specifictrade ally partners.Assist with weekly reporting for the client and internal staff.Identify opportunities for enhancements to current process.Basic Qualifications:Minimum 3 years customer service experience.4 year degree or at least 4 years professional work experience in an office or call center.2 years’ experience with MS Office, including Word, Power Point, and Outlook with emphasis on EXCEL.Preferred Qualifications:Previous program/project administration experience is a plus.Intermediate working knowledge of Excel is a plus.Accurate typing skills with great attention to detail with a minimum of 40 wpm.Excellent organizational and communication skillsProven track record of successful project delivery.Ability to multitask and prioritize work in a self-directed capacity.Prior financial background and familiarity with statistical analysis, would be a plusType of Work:Must be able to work at a desk and on a computer for extended periods of time.Must be able to communicate well over the phone with customers.Must be willing to cross train across multiple job processes and be willing to work on multiple programs.Must have attention to detail with transferring and manipulating data.Be successful working in a team environment.Job Types: Full-time, ContractSalary: $23.00 – $26.00 per hourSchedule:8 hour shiftExperience:MS office tools: 2 years (Preferred)Customer service: 4 years (Preferred)Work Location: One location
This post is listed Under Hawaii jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company
