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Company Name : Greystar Real Estate Partners LLC
Location : Seattle, WA
Position : Apartment Operations Specialist
Job Description : Join a team that is driven by excellence, integrity, passion and dedication. Greystar, the global leader in multifamily real estate, has an exciting opportunity for an experienced multi-family professional, to join our dynamic Seattle Operations Support team as an Operations Specialist.
The Operations Specialist assists as needed with all on-site management functions including management of team members, marketing and leasing strategy, and daily activities, and resources of the property to achieve established budgeted financial and operational goals.
Greystar offers a robust benefits package including tiered medical plan options, dental and vision plans, paternal leave, generous vacation package, short and long-term disability insurance, a 401(k) plan with company match, educational reimbursement, flexible spending accounts, an employee assistance program, and more!
Location: The Operations Specialist is a hybrid role requiring travel to properties within the portfolio, Seattle City office, and work from home.
Some of your daily responsibilities will include:
Assists in the due diligence and take-over process by completing file audits and unit inspections as well as conducting interviews and on-boarding processes.
Acts as a performance improvement resource to managers by following up to provide individual coaching and one-on-one training, conducting remedial and refresher training, and suggesting education and training alternatives and options based on specific situations.
Works with on-site team to provide vendor and marketing outreach to generate Community awareness and qualified traffic.
Establishes relationships with preferred employers within the market.
Oversees resident function efforts, including parties, birthday cards, welcome parties, unit visits, and other programs to achieve resident satisfaction goals.
Assists with establishing and implementing social media accounts, email templates, craigslist/free online advertising templates, websites and search optimization, and other on-line tools.
Conducts Focus Groups to identify housing needs and communicate potential new housing trends.
Monitors on-line rating and reputation management sites and assists on-site teams with response recommendations.
Qualifications:
Previous property management background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the word of a team.
Demonstrated management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions about the property’s operation.
Proficiency in using property management software (preferably Yardi and/or One Site) spreadsheet and database management programs.
Job Type: Full-time
Pay: $60,000.00 – $65,000.00 per year
Schedule:
Monday to Friday
Work Location: Multiple Locations
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