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Company Name : University of Washington
Location : Seattle, WA 98195
Position : PATIENT ACCOUNT REPRESENTATIVE 2 (FULL TIME, DAYS)
Job Description : Notes:
The UW is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. As an employee you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please click here.
A higher degree of healthcare.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
Become part of our team, and join our mission to make life healthier for everyone in our community.
Our
PATIENT FINANCIAL SERVICES department has an outstanding opportunity for a
full-time remote PATIENT ACCOUNT REPRESENTATIVE 2.
This full-time, work from home position will: Edit and/or prepare UB, CMS 1500, ADA and other utilized billing forms via paper or electronic means; Analyze financial information to determine patient ability to pay or qualification for financial assistance; Analyze credit balances in order to determine appropriate action. Positions are also responsible to: Prepare accounts receivable adjustments; Utilize available resources to obtain eligibility information; Update patient demographic and financial information; Communicate with Medical Centers’ staff, patients and payers, as required to obtain or verify billing information or payment; Answer questions, resolve concerns and document specific actions taken on individual accounts in the Epic Hospital Billing and/or Professional Billing systems.
This position is responsible for considering the status of the entire patient account and for exercising judgment to determine appropriate course of action to bring account to resolution.
RESPONSIBILITIES:
Edit and/or prepare UB, CMS 1500, ADA and other utilized billing forms according to regulatory or payer requirements, to ensure accurate and compliant billing of facility and professional fees.
Analyze and take action on unresolved accounts, including payer denials.
Analyze financial information provided by patients to determine their ability to make payments or qualify for financial assistance in accordance with the Medical Centers’ Financial Assistance Policy. This may include setting up appropriate payment plans.
Analyze credit balance accounts to determine and take appropriate action.
Ability to meet deadlines and departmental quality and performance standards.
Prepare Accounts Receivable adjustments.
Utilize available resources to obtain eligibility information.
Update patient demographic, financial and payer information in applicable systems.
Communicate with Medical Centers’ staff, patients and/or third party payers as required to obtain or verify billing information, payment, and answer questions or resolve concerns.
Review the status of the entire patient account and exercise judgment to determine appropriate course of action for resolution.
May skip trace return mail accounts.
May analyze bankrupt or deceased patient accounts.
May maintain spreadsheets and write original correspondence using Microsoft Excel and Word.
May evaluate patient accounts for accurate reimbursement based on payer contracts.
Other duties as assigned.
DESIRED:
Knowledge of UB, CMS 1500, ADA and other utilized billing forms and payer requirements.
Knowledge of Epic Hospital Billing and/or Professional Billing, and registration systems.
REQUIREMENT:
High School graduation or equivalent AND two years of experience in patient accounting, customer service, or a related office environment
OR
Equivalent education/experience.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
COVID-19 VACCINATION REQUIREMENT
Governor Inslee’s Proclamation 21-14.2 requires employees of higher education and healthcare institutions to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.
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