Workflow Associate Job Vacancy in Boston Consulting Group New Delhi, Delhi – Latest Jobs in New Delhi, Delhi
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Company Name : Boston Consulting Group
Location : New Delhi, Delhi
Position : Workflow Associate
Job Description : WHAT YOU’LL DO
As a Workflow Associate, you will coordinate DRS research workflow across 1-2 industries with customer service excellence, accuracy, and organization. You will manage the daily workflow with an increasing level of independence, making sure capacities are managed optimally and, in a business-focused manner. You will set the tone and expectation for the customer, from beginning to assigning of the work.
YOU’RE GOOD AT
Working in a highly accurate manner in a deadline-driven, fast-paced environment
Under the supervision of the Practice Area Lead / wider Workflow Coordination team, you are a capable problem solver who comfortably multi-tasks while conducting coordination for the research workflow
You will have strong attention to detail, ensuring that critical information (data sources, internal billing, charge codes, etc.) is captured correctly in our automated request management system
Working collaboratively in an international, service-orientated environment
With directions from DRS management, you will match available capacity to request inflow, ensuring the allocation is in line with experience, skills, and language capabilities
Whilst building a solid understanding of the research workflow process and developing a sound understanding of BCG’s internal capabilities, you will cooperate with other DRS offices and team members to optimize capacity development
You will have strong communication skills and feel confident managing customer/stakeholder expectations
Learning and growing your expertise
You will thrive in an intellectually intense environment and commit to gaining an understanding of all our Practice Area sources
YOU BRING (EXPERIENCE & QUALIFICATIONS)
0-2 years of relevant experience and general interest in business research
Bachelor’s degree with demonstrated high academic achievement
Experience with customer service in a fast-paced environment is very desirable
Experience in secondary research is desirable
Proficiency in Excel, Word, and PowerPoint
Well-developed communication skills in English
YOU’LL WORK WITH
Our knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.
ADDITIONAL INFORMATION
The Data and Research Services (DRS) function is a dynamic and highly visible center of excellence focused on business research and process innovation. We collaborate with our consulting teams to bring advanced research capabilities to support projects and clients. DRS provides specialist research services to consulting teams and our Knowledge Team, taking deep pride in delivering rapid and precise results.
DRS works with both qualitative and quantitative data, conducting research and providing synthesized results from over 100 commercial sources, publicly available data, company and industry research, macro-economic, commodities, and trade data.
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