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Company Name : JPMorgan Chase Bank, N.A.
Location : Mumbai, Maharashtra
Position : Onboarding Professional
Job Description : Essential Skills & Experience:
Bachelor’s Degree with Minimum of 4-5 years of experience.
Working knowledge of various aspects of HR Operations mainly in the area of employee benefits
Working/Expert knowledge of Defined Benefits/Defined Contribution (Exempted Trusts) schemes, managing insurance plans and other industry provided benefits
Knowledge of Regulatory, Financial landscape impacting HR areas especially Employee Benefits plans and other HR operations
In addition the candidate must exhibit these Core Skill requirements:
Good communication and presentation skills, verbal and written
Strong analytical skills; detail oriented and problem solving skills. An expert with MS Excel – formulae and functionality to handle large data
Perform operations to assure superior employee experience, compliance with all regulatory reporting, monthly returns and internal policies and procedures
Responsible for critical processes / payroll input / statutory payments
Follow agreed Standard Operating Procedures (SOP) in day to day operations, manage deliverables as per agreed schedule and look for ways of improving processes
Understanding of various employee benefits including medical and insurance benefits, ability to manage coordination with Benefits vendors to ensure timely and accurate service delivery
Co-ordinate with various stakeholders and other functional team for benefits related input
Ownership of process, knowledge documents and SOP
Ability to identify operational risks, highlight appropriately and identify ways mitigation in a timely manner.
Handling External and Internal Audits, regulatory annual compliance inspection
Escalate issues in a timely and effective manner. Analyze the escalations received and come up with appropriate resolutions
Managing difficult conversations by driving positive outcomes even when the message is difficult to deliver
Ensure delivery of high-quality and timely customer service (strong customer focus) to our clients (active employees, former employees)
Lead in process training to develop the team and create effective back ups
Should be flexible to embrace changes with a partnership minded approach
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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