Patient Experience Coordinator / Front Desk Job Vacancy in Smile Exchange Springfield, PA 19064 – Latest Jobs in Springfield, PA 19064
Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Smile Exchange
Location : Springfield, PA 19064
Position : Patient Experience Coordinator / Front Desk
Job Description : Patient Experience Coordinator/Front Desk
Summary:
As a Patient Experience Coordinator, you are the patient’s first point of contact for patient care, providing high quality customer service. Patient Experience Coordinators are responsible to check patients in, check patients out, go over financial treatment plans, capture demographic data, research and update insurance coverage, answer phones, fill schedule voids, confirm appointments and connect with our patients to help achieve and coordinate an Exceptional Patient Experience. Required to be available to work the hours that meet the needs of the office.
Responsibilities:
Solid understanding and working knowledge of all aspects of dental insurance.
Ability to work in a fast paced environment and handle multiple tasks with a smile.
Proficient with electronic records and other areas of technology associated with a clinical (dental) environment.
Schedule patients for all providers and manage the daily schedule.
Perform patient account management, including patient registration using Open Dental Software.
Create patient records.
Review and maintain patient accounts accurately. Ability to explain ledger balances to patients.
Understand the purpose of all clinic forms as they relate to patient care (i.e., patient records, financial forms, and insurance contracts).
Understand and implement patient flow process, including full registration process.
Perform patient management, including check in and check out procedures; assisting other departments as needed.
Manage incoming phone calls, delivering, and returning messages in a timely manner.
Present patient treatment plans.
Verify and coordinate patient benefits with patient’s treatment.
Enter patient treatment, treatment presentation and appoint patients.
Check-out process including scheduling and collecting money.
Post and reconcile financial transactions. Prepare bank deposits.
Basic accounting requirements.
Create, submit, manage and follow up on insurance claims.
Monthly accounts receivable reporting.
Keep a neat, organized front office and personal appearance.
Misc. office duties as necessary.
Requirements:
High school graduate or equivalent
Dental/medical experience preferred
Previous customer service experience required
Overall knowledge and understanding of dental terminology a plus
Internet/computer savvy
Warm and pleasant personality
Detail oriented
Strong verbal and mathematical aptitude
We offer a competitive compensation package based upon experience as well as a FANTASTIC benefits package including:
Medical Insurance
Dental – discount
PTO
Holiday pay
401k
Life Insurance
Monday – Friday work week
Performance bonus
Employee Recognition
We promote a positive work-life balance. Our team is energetic and focused on delivering excellent customer service and patient education. We work hard every day to make a positive difference in the lives of our patients by providing comprehensive dental care.
We look forward to meeting YOU!
Job Type: Full-time
Pay: $16.00 – $22.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Education:
High school or equivalent (Required)
Experience:
Customer Service: 3 years (Preferred)
Computer Skills: 3 years (Preferred)
Work Location: One location
This post is listed Under Pennsylvania jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company
