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Company Name : Dunzo
Location : Mumbai, Maharashtra
Position : Supply Associate
Job Description : About Dunzo:
Dunzo is a 24×7 delivery app that makes your city more accessible by getting the best of it at your doorstep. You can order grocery, food, medicines, send packages within the city or even use Dunzo to commute from one place to another. Currently operational in-Bangalore, Pune, Gurgaon, Hyderabad, Delhi, Chennai, Mumbai and Jaipur.
What You’ll Do:
Deliver 5-star, in-person support to our partners.Walk partners through the onboarding process and all the tools they need to be successful on the Dunzo platform.Deliver info sessions to group of new partners to set them ready to drive and to properly use the app.Help existing partner-partners troubleshoot any issues they experience (i.e. a delayed payment)Help brand the Dunzo name and get partners excited to be on the road.Stay on top of new Dunzo policies, procedures, and programs that affect partners.Contribute with valuable insights from the business to improve the partner experience through the Operations Team.
What You’ll Need:
Ability to quickly adapt to new technology.Communication skills, with the ability to interact and connect with many types of personalities.Enthusiasm about selling our product to potential partner-partners.Passion for empowering others.Ability to quickly and efficiently problem solve and troubleshoot – if you don’t know the answer, you know where to look and who to ask.Ability to identify pain points and propose solutions.Good negotiation skills.
Bonus Points If:
You have some combination of retail, sales, client-facing, and/or customer service experience.You have a bachelor’s degree.
This post is listed Under Thane jobs
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