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Company Name : Colruyt IT Consultancy India
Location : Hyderabad, Telangana
Position : Trainee System Administrator
Job Description : Designation Trainee System Administrator
Experience Fresher
Qualification BE/B Tech/ BCA/ MCA
Location Hyderabad
No. of Vacancy 3
As an IT Operator you will be responsible for monitoring the events and troubleshooting of incidents in following environements – Test, System and Production within Colruyt Group. IT Operations team offers it’s services 24×7 to entire Colruyt Group. This team is involved in majority of the ITIL processes like Incident, Change & Problem Management, Monitoring of batch jobs, Service Request handling and also offers Oncall services
Roles of an Operator
Event monitoring (using the tools OMI, BMC Control-M, Dynatrace, Tivoli).
Monitoring of batch jobs in System & Production Environments
Analyzing batch errors and troubleshooting
Anticipate possible service outages and trigger corrective actions
Process Adhoc IT requests from business and deliver the services as per agreed timelines.
Systematically logging of events through defined protocols.
Addressing unresolved issues to the concerned team for resolutions within defined SLE’s
Monitoring and carrying out standard day-to-day operations.
Prepare and send a Daily Operations Report with relevant information and actions triggered
Communicate efficiently within onshore and offshore teams
Responsible in delivering the services 24×7 with desired Quality, Efficiency and Effectiveness (QEE)
Flexible to work in shifts which includes Night and Weekend-shifts.
To join our team of passionate technology talent write to us : recruitment@colruyt.in or connect@linkedIn.
This post is listed Under Hyderabad jobs
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