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Company Name : JPMorgan Chase Bank, N.A.
Location : Heathrow, FL 32746
Position : Virtual Hiring Event – 4/19/2022 – Card Collections Specialist (not remote)
Job Description : Successful Collections Specialists balance their focus on business results with offering options and finding solutions to help our customers. They also:
Are able to collect on past due accounts
Are very comfortable communicating with customers in a metrics-driven environment
Are able to navigate multiple technologies while staying engaged with our customers
Possess excellent negotiation and decision making skills; in addition to strong communication skills
Possess strong customer focus with the ability to have detailed conversations with our customers
Treat customers with respect and respond with empathy
Demonstrate sensitivity and compassion in difficult situations
Demonstrate personal excellence including punctuality, integrity and accountability
Have the ability to work independently and in a team environment
Think critically and exercise independent judgement
If you bring that, we’ll take care of the rest! When you join JPMorgan Chase & Co., we will:
Offer a competitive base salary and a wide range of benefits including paid time off, savings programs, health care, insurance plans, tuition assistance, and more
Invest in you with industry leading training, coaching, and development
Provide opportunities for professional growth and advancement
Provide a work environment of high-energy people that are trained, coached, focused, and driven
Provide paid classroom and on the job training that start on day 1
Respect and value diversity, integrity, and teamwork
Qualifications:
High School diploma/GED required
Must be willing to work in an environment that requires 100% phone-based customer interaction
Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face-to-face
Proficiency with basic computer functions, including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment, strongly preferred
Collections experience preferred
New to Chase? See how our specialists make a real difference for our customers:
https://youtu.be/geg-nMdJIHI
Work Schedule:
Work schedules will vary. Candidates must be willing to work schedules during our operating hours, which include evenings and weekends. Specific information will be provided by the Recruiter.
This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Employee stock purchase plan
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Paid training
Parental leave
Referral program
Tuition reimbursement
Vision insurance
Physical Setting:
Call center
Office
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
Overtime
Weekend availability
COVID-19 considerations:As a part of our commitment to health and safety, we have implemented various COVID-related requirements for our workforce. Requirements may change as public health policies evolve. JPMorgan Chase will consider accommodation requests.
Work Location: One location
This post is listed Under Florida jobs
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