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Company Name : Prudential
Location : Newark, NJ 07102
Position : Disability Claim Specialist (Remote)
Job Description : Job Classification:
Operations – Insurance Operations
The Disability Claims Specialist (DCS) is accountable for direct support of the Team Lead on the claim team ensuring optimal claims handling and timely, accurate decisions of the claim team. This role is part of our leadership team in the claim organization. In addition, the role requires but is not limited to the following skills:
· Provides guidance and technical support to the claim team to ensure, timely and accurate decision for our customers.
· Displays behaviors of engagement and problem solving on a consistent basis resulting in the team’s increased efficiency and high-quality claims management for the benefit of the overall customer experience.
· Demonstrated ability to deliver accurate, dependable, and trustworthy service to our customers.
· Demonstrated ability to lead others to improved effectiveness through coaching, feedback, and problem solving.
· Collaborates effectively across team and organization to elevate performance across functions.
· A strong customer focus evidenced through maintaining customer relationships.
· Project participation and/or management at the team and organizational level in accordance with our strategic imperatives.
JOB REQUIREMENTS:
· 2-3 years’ experience in complex STD claim management
· Exceptional claim/risk management skills and technical knowledge in contract interpretation and administration
· Demonstrated success at coaching others to elevate performance
· Demonstrated leadership skills in other position or similar position
· Strong presentation and facilitation skills
· Success in achieving Individual Development goals, and influence other’s in achieving development goals
· Goal oriented with an ability to organize and analyze information
· Strong critical thinking skills, communication, organization, and time management skills
· Proven customer service skills
· Demonstrated ability to adapt to the changing needs of an organization
* Note: Prudential is required by Colorado law to include the salary range for this role when hiring a Colorado resident.
Salary range specific to Colorado : $69,600 – $94,200 + discretionary incentive bonus + benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.
RSRPRUD
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company’s well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential’s businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.
We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.
The Prudential Insurance Company of America, Newark, NJ and its affiliates.
Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.
PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please call (800) 433-8960, prompt 4 or email accommodations.hw@prudential.com .
Please note that the above number and email are solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.
This post is listed Under New Jersey jobs
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