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Company Name : The Clinic
Location : Lakewood, CO 80235
Position : Budtender/Shift Leader Cannabis Dispensary
Job Description : Budtender Position Summary:
Assist the management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. Responsible for helping customers, checking them out, cash handling and customer service.
Shift Lead Position Summary:
During scheduled managerial shifts, Shift Lead will provide support to the activities and operations of the store, enforce policies and procedures, and operational guidelines. Monitor employee actions, handle customer service issues, complete budtender duties as necessary and act as the Manager-On-Duty when the Store Manager & Assistant Manager are absent. In addition, will complete all budtender duties as described on the Budtender Job Description when scheduled for non-managerial shifts.
Budtender Essential Functions:
Responsible for helping customers in the retail locations in accordance with The Clinic Marijuana Center’s mission, vision, goals, and objectives.
Responsible for retail product knowledge so as to assist customers in making the right choices.
Responsible for completing any work assigned to them during their scheduled shift, as well as customer service, including:
Answering the phone and greeting walk-in customers
Accurately use and maintain the Point Of Sale (POS) system
Correct cash handling and discount application
Accurate and timely data entry of patient profiles and maintenance of hard copy files
Verifying proper paperwork, documentation and ID for customers
Security measures and safety compliance
Store organization and cleanliness
Managing the visitor log
Verifying order deliveries for accuracy and assisting with package labeling
Adherence to inventory management procedures and assisting with product management
Maintain open communication with the management team and other co-workers
Report employee issues or customer situations
Provide any necessary support to the management team to ensure retail store operations, including: daily activities, maintenance, as well as patient information for any reported issues and/or customer complaints.Responsible for ensuring customer satisfaction and following The Clinic’s established policies for sales and customer service.Shift Lead Essential Functions:
Focus on Customer Service. Ensure that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards, solid product knowledge and all other components of guest services. Be a strong host personality on the floor and provide budtenders with strategies to improve their guest interactions. Resolve customer complaints or problems professionally.
Focus on Merchandising and Inventory Management.Maintains all merchandising standards, display presentations, signing standards and monitor inventory levels. Keep the showroom clean and orderly. Set up advertising displays or arrange merchandise on counters or tables to promote sales. Assist with receiving orders, checking manifests, preparing inventory for sale, and accurate data entry in POS and METRC. Adhere to established inventory procedures and organizational standards.
Focus on Compliance and Safety.Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
Focus on Accountability. Plans and assigns daily goals, tasks and assignments. Effectively communicate job expectations. Foster teamwork. Maintains adherence to all company policies and procedures. Hold staff accountable for customer service standards, cash handling, attendance, task completion, and professionalism. Report any violations to General Manager/Assistant Manager.
Job Specifications:
Knowledge and enforcement of the policies, procedures and goals of The Clinic Marijuana Center and affiliates.
Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
Ability to establish and maintain effective working relationships with employees, management, governmental agencies, community members and the general public.
Must have strong communication skills with the ability to express ideas clearly and concisely in written and verbal formats.
Ability to use standard office equipment, computer equipment and software including word processing, data base management, METRC, spreadsheet applications and electronic mail.
Additional Requirements:
Colorado driver’s license or State ID card
Must be a minimum of 21 years of age
Must pass any and all required background checks
Must be and remain compliant with any and all legal or company regulations for working in the industry
Must obtain and retain a state-issued MED a key badge
Minimum Education and Experience:
High school diploma required, some college or bachelor’s degree preferred
Equivalent combinations of education and experience may be considered, including internal experience.
Working Conditions:
While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
PHYSICAL DEMANDS: May be required to stand and/or walk for extended periods of time. Must be able to lift, carry and balance up to 75 pounds (200 pounds with assistance)
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
Weekend availability
Supplemental Pay:
Commission pay
Tips
Experience:
Customer service: 1 year (Preferred)
Staff Management/Store Management: 1 year (Preferred)
License/Certification:
MED Badge (Required)
Work Location: One location
This post is listed Under Colorado jobs
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