Customer Care Executive Job Vacancy in Opas Bizz Private Limited Bhopal, Madhya Pradesh – Latest Jobs in Bhopal, Madhya Pradesh

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Company Name : Opas Bizz Private Limited
Location : Bhopal, Madhya Pradesh
Position : Customer Care Executive

Job Description : Job description1)-Identify customer needs and help customers use specific features2)-Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)3)-Update our internal databases with information about technical issues and useful discussions with customers4)-Monitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team members5)-Inform customers about new features and functionalities6)-Follow up with customers to ensure their technical issues are resolved7)-Gather customer feedback and share with our Product, Sales and Marketing teamsRole Customer ServiceIndustry-I.TFunctional Area-Customer Success, Service & OperationsEmployment Type-Full Time, PermanentRole Category-Customer Success, Service & Operations – OtherEducationUG : Any GraduateJob Type: Full-timeSalary: ₹10,000.00 – ₹12,000.00 per monthSchedule:Day shiftAbility to commute/relocate:Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)Education:Bachelor’s (Preferred)Experience:Customer service: 1 year (Preferred)Language:Hindi (Preferred)English (Preferred)Application Deadline: 14/04/2022Expected Start Date: 15/04/2022

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