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Company Name : Hall of Fame Resort & Entertainment Company
Location : Canton, OH
Position : Events Assistant
Job Description : Job Summary:
The Events Assistant at Hall of Fame Village powered by Johnson Controls (the “Destination”), a subsidiary of the publicly traded Hall of Fame Resort & Entertainment Company (the “Company” / NASDAQ: HOFV, HOFVW), will be responsible for assisting with any events held at HOF Village powered by Johnson Controls.
Primary Responsibilities:
Assist event team with their efforts to maximize attendance, engage guests, and attract business sponsors as needed.
Ensure that all guests and patrons have a first-class experience at the HOFV campus.
Work to assist in a seamless event execution process.
Provide superior customer service to clients and prospects.
Respond in a timely manner to calls, inquiries and emails.
Ability to execute commitments to ensure successful events.
Create Banquet Event Orders (BEOs) as requested.
Work directly with the Events, Sales, and Operations teams ensure events are a success for clients and guests.
Other duties as assigned.
Core Competencies:
Vision and Strategic Thinking: Sets and champions a clear future direction. Addresses issues to sustain competitive edge and maintain market dominance. Anticipates needs and priorities.
Entrepreneurship: Champions innovation and encourages new ideas. Builds momentum to get things done by communicating clearly and consistently. Acts decisively. Helps others to successfully manage organizational change. Recognizes successes and informed risk-taking.
Integrity: Is ethical and honest in all dealings. Keeps confidences and is highly responsible in managing strictly confidential information. Treats others fairly and equitably. Delivers what is promised. Is respected by others.
Accountability for Results: Sets goals and high standards to accomplish these goals. Follows through on all commitments. Has a sense of direction and keeps focused but knows when to be flexible and adapts accordingly. Maintains a positive attitude despite stress, frustration, and ambiguity; recovers quickly from disappointments and setbacks. Questions how things were done in order to develop ways to do things more efficiently. Encourages diverse thought and welcomes contributions.
Relationship Management/Collaboration: Builds, maintains, and values positive relationships inside and outside the organization. Allocates effort to understanding and meeting needs of customers and targeted prospects, The NFL, Pro Football Hall of Famers, and community leaders. Assists others in accomplishing their goals. Communicates effectively and speaks and writes clearly. Listens and values contributions of others.
Learning Agility: Learns technology, new systems, and processes to improve job proficiency. Inspires and encourages others to learn and grow in their careers.
Coaching and Development: Encourages and inspires employees’ development and long-term career growth. Conveys high expectations for others. Regularly provides helpful guidance and advice.
Execution: Ability to take plans and execute against them to implement profitable outcomes for the company.
Required Knowledge, Skills, & Desired Qualifications:
Strong team skills and the ability to collaborate in a fast-paced environment; must possess a strong ability for effective time management and task prioritization.
Excellent interpersonal, verbal, and written communication skills.
Able to simultaneously manage a high level of detail across multiple projects and events.
Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure.
Able to balance internal priorities with client expectations and needs.
Ability to work a flexible schedule (nights, weekends & holidays as necessary).
1-3 years of experience working in a hospitality environment.
Must be available to work in Canton, Ohio.
Physical Requirements:
Ability to lift up to 25 pounds.
Must be able to walk about the HOFV campus with ease, up and down stairways, and stand/walk for long periods of time.
Ability to work in extreme Ohio weather conditions while assisting with events.
Benefits:
Medical Insurance
Dental & Vision
Life Insurance
STD/LTD
401K
Supplemental Insurance
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
This post is listed Under Ohio jobs
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