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Company Name : Spokane Transit Authority
Location : Spokane, WA 99201
Position : IS Support Specialist
Job Description : Spokane Transit is in the middle of a dynamic 10-year plan called STA Moving Forward. The purpose of this plan is to maintain, improve, and expand transit services throughout Spokane County to meet the needs of our growing community. We are looking for a customer service driven full-time PC Specialist to meet our growing needs in our Information Services Department.
As an IS Support Specialist you will provide technical support in conjunction with STA systems to include; installation, maintenance and repair of the Spokane Transit’s desktop computers, printers, phones, related peripheral hardware, software, cameras, signs and other hardware devices. In addition, this position will deliver excellent customer service for desktop end users.
YOU ARE
Self-driven
A good communicator
Customer service driven
Experienced with machine imaging
Comfortable working in a Virtual Desktop Environment
Organized
Understands the importance of documentation
YOU HAVE
An Associate’s Degree in MIS, Computer Science, or a related field, or equivalent experience.
Considerable knowledge of current Microsoft Office and Office 365 products.
Experience maintaining personal computers and applications.
Experience helping users in an enterprise network environment.
Considerable knowledge of diagnostic work and repairs to PC hardware.
Knowledge of installation and support of current versions of Microsoft Windows.
YOUR RESPONSIBILITIES
Install, maintain, diagnose and repair personal computers, printers, IP phones, peripheral equipment and software.
Respond to user inquiries related computer workstations, applications, and system logins.
Install and configure application software and device drivers on computer workstations.
Configure and install personal computers, printers and peripheral equipment.
Provide basic user training on the proper use of office software applications.
Basic system setup in conjunction with software upgrades and system changes.
Facilitate in-house user and computer support between departments
Serve as an intermediary between the Information Services Department and various transit users.
WE HAVE
COMPETITIVE SALARY AND GREAT BENEFITS!
Starting salary of $61,700 (salary range $61,700 – $82,684 annually)
Annual pay step increases up to top step
Robust medical plans with affordable monthly premiums
Dental plan with affordable monthly premiums
WA State Public Employee’s Retirement System (PERS) defined benefit plan
Health Reimbursement Arrangement (HRA) employer contribution of $50/month
Basic life and long-term disability insurance
Competitive vacation & sick leave
Compressed work weeks with flex days off every other week option
Free bus passes for employee and dependents
Onsite workout facility
Cell phone carrier discount
Gym membership discount
HOW TO APPLY
Qualified individuals please submit a cover letter, and resume with your online application. This position is open until filled.
Spokane Transit is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of age, disability, ethnicity/race, national origin, religion, gender, gender identity, sexual orientation or veteran status.
Job Type: Full-time
Pay: $61,700.00 – $82,684.00 per year
Benefits:
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
On call
Work Location: One location
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