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Company Name : Staffing Now
Location : Plymouth Mtng, PA
Position : Research Associate – REMOTE
Job Description : JOB DESCRIPTION
REMOTE Research Associates needed for 2+ month project. Research Associates access a variety of tools to find healthcare providers and health plan options for members. They play an important role in providing information to nurses regarding providers, eldercare, nursing homes and other requested information. If you are someone who thrives in making a difference by helping others, have customer service experience, and are committed to making a contribution while growing your career in the health benefits administration field this is the job for you. We have training classes starting soon to help you build the successful career that you want – apply today.
Essential Job Functions
Make outbound phone calls to medical providers, facilities and insurance companies in order to locate in-network providers
Navigate insurance websites to locate medical providers (primary care physicians and dentists)
Research benefit plans for complex benefit offerings
Identify resources and options to assist members
Concisely and accurately enter documentation into system
Compile research results into a user friendly format for members to review and respond
Requirements
Strong comfort level in meeting call metrics
Excellent computer skills –must understand web navigation and Microsoft applications (word, excel, etc)
Excellent verbal and written communication skills required for speaking to physicians’ offices, hospitals. insurance companies and healthcare facilities
Attention to detail required for tracking cases
Must be organized and have ability to multi-task
Team player – willing to learn, assist and help other team members as required
Must have excellent customer service skills
Previous healthcare experience a plus
This post is listed Under Pennsylvania jobs
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