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Company Name : ReceptionHQ
Location : Phoenix, AZ 85004
Position : Virtual Receptionist – Arizona
Job Description : Virtual Receptionist Do you have what it takes to be a world-class Virtual Receptionist working from home in the Phoenix Area? An exciting opportunity exists to join an international virtual receptionist provider. We are seeking Virtual Receptionist with open availability, as we are a 24/7 business.
ReceptionHQ is a global success story that provides specialized, professional, outsourced telephone answering services, including messaging and appointment scheduling, all built and delivered on a cloud-based platform serving clients globally. We provide our clients with the professional image of a true receptionist experience, no more answering machines or unreliable voicemails. We keep costs to a minimum and save our clients time and money. As one of our Virtual Receptionists you will be vital to the ReceptionHQ model. Not only will you represent ReceptionHQ to our clients, you will be representing those clients too!
What you will be doing.
Professionally handling incoming calls for our clients and their callers
Providing exceptional customer service
Promptly and efficiently taking and relaying messages to clients.
Offering a warm phone presence, generally smiling, being friendly, helpful and positive
What we need from you
Preferably call center experience and/or experience in a fast-paced environment
Excellent speaking voice and telephone manner
Confidence with computers and typing skills (over 50 wpm)
Attention to detail and accuracy
Team player, professional attitude and a sense of humor
Take pride in the quality of your work in providing a positive client experience.
What you will need
A quiet home environment with a dedicated and safe home office
A personal computer or laptop
Minimum internet speed of 85 Mbps download and 30 Mbps
A telephone landline
Although the position is predominantly working from home you must have the ability to travel to Phoenix for periodic training, team meetings and without notice in the event of home power/internet outages – reliable vehicle and license is essential.
Qualification Requirements
Remarkable Attendance
Self-Motivation
Ability to work in a fast-paced environment
Ambition to exceed expectations
Minimum of 1-year Customer Service experience
High School Diploma or Equivalent
Earning Potential
Competitive Salary
20% Shift Differential
Paid allowances for handling Corporate and Spanish inquiries
Monthly Performance Incentive
Other Benefits
Working from Home
Paid Training
40 hours of Paid Time Off
40 hours Paid Sick Leave
6 Public Holidays Paid
Health Benefits (medical, dental, and vision)
401K with company match
Social Events
Please only apply if you reside in Arizona
Job Type: Full-time
Pay: $17.00 – $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Supplemental Pay:
Bonus pay
COVID-19 considerations:All training is completed remotely and this is a work from home position. Must have quiet distraction free home office, personal computer, home telephone line and high speed internet.
Application Question(s):
ReceptionHQ Business Hours are Sunday-Saturday 5am-8pm. Please list your current availability below.
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Preferred)
Work Location: One location
This post is listed Under Arizona jobs
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