Customer Service Agent Job Vacancy in AAA Washington Bellevue, WA – Latest Jobs in Bellevue, WA
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Company Name : AAA Washington
Location : Bellevue, WA
Position : Customer Service Agent
Job Description : Do you enjoy helping others to solve a problem or find a solution? Are you looking to grow within a strong, reputable company?
If you answered yes, consider joining AAA Washington Insurance Agency! We would like to talk with you about opportunities to develop and advance your career — all while helping others protect what matters most to them. If you are a self starter and thrive working from home to provide customer service and support keep reading. Our team members provide supporting to our member customers with access to top insurance companies, ongoing training and support, empowerment and a strong supportive team, whether you’re new to the insurance business, or have a strong background in serving others, AAA Washington is a great place to develop your career!
Values of our team
Self-motivated and take initiative in working with our members.
Disciplined, responsible, organized, conscientious, reliable and integrity to “do the right thing.”
Team player who is positive, friendly and enthusiastic.
Takes pride in the individual and collective work and demonstrates professionalism in all interactions.
Perceptive, actively listens, comfortable in fostering business relationships over the phone, empathetic, self-confident and flexible.
You get to make a big difference. You may be the person who helped a customer understand their insurance and what the right coverage is for them. And when a claim happens, you may be the person they think of because you made sure their finances, their family, and future are protected.
We empower inclusion
At AAA Washington, we’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.
We embrace and celebrate diverse experiences, identities and perspectives because lifting each other up fuels thought and creates a stronger, more innovative company. We invite you to learn more about our efforts here.
We work together to grow and build a strong organization our members can rely upon for years to come. We are looking to add to our amazing team, if the description of our team excites you, we would like to talk with you!
Qualifications
You have to live in Washington State or northern Idaho to apply for this position
Demonstrated ease in working over the phone to build rapport with others
Ability to adapt/respond to different personalities
Strong ability to connect requests or ideas to solutions and make recommendations verbal and by email
Detailed attention and focus to the work at hand
Ability to multitask, prioritize, and manage time effectively
Self-motivated
Technical savviness and the ability to learn or adapt to new systems and processes
Ability to work successfully from home, and the ability to thrive in a fast-paced, results-oriented environment where change and ambiguity are the norm
Must pass the WA State Property and Casualty Insurance Licensing exam within 60 days, AAA Washington covers the cost for the online study material and the licensing exam.
Ideally, you have spent at 2-3 years in a customer service role working over the phone or in retail.
High School graduate who did well in High School. You have completed some college. Our best candidate will have a four-year college degree.
Sound like you? Then start a great opportunity with an iconic local company and apply today!
Visit our Career Center to learn more about the AAA Washington Insurance Agency.
What we offer:
$20-$21/hour Starting Pay
Paid training and Property & Casualty Licensing
Work from your home office
Up to 22 days of Paid Time Off (PTO) in the first year!
4 Hours of Volunteer Time Off (VTO) every year!
Ten (10) Paid Holidays every year
Great Health and Life Benefits
401(k) with Employer Match
Flexible Spending Account (FSA)
Health Saving Account (HSA)
Free Premier RV AAA Membership
Travel and Insurance Discounts
Paid, on-going training throughout your career
Child Safety Seat Subsidy
Wellness benefits
AAA Washington is committed to hiring and retaining a diverse and inclusive staff.
We are interested in every qualified candidate who is eligible to work in the United States; however, we do not sponsor visas. We do not provide relocation assistance. The expectation for this position is that the employee lives within our Washington/Idaho service area. AAA Washington is a drug-free workplace.
Upon hire, new employees must show proof of full vaccination.
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