Customer Svc Rep 1 – Call Center Job Vacancy in State of Georgia Forsyth, GA 31029 – Latest Jobs in Forsyth, GA 31029
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Company Name : State of Georgia
Location : Forsyth, GA 31029
Position : Customer Svc Rep 1 – Call Center
Job Description : (4) Positions are available. Please note this position includes 24/7 hour shift.
Under direct supervision, works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations. Analyzes problems, questions, issues, etc and develops and reports recommendations for resolving them. Conducts research to compile information needed to generate reports, complete projects and accurately respond to questions and concerns. Provides assistance and problem resolution to claimants, employers, staff, other agencies, and/or the general public. Researches and/or resolves program or client issues or questions May represent the manager in various matters. Receives additional training, as required, to gain full proficiency and experience in all areas
Location Name: Central Office – Call Center
Address1: Upshaw Hall
City: Forsyth Zipcode: 31029
County: MONROE COUNTY
Contact Name: Craig Waddell
Contact Phone#: 404-293-1800
Contact Email ID: Craig.Waddell@gdc.ga.gov
13 paid holidays per year, Medical Insurance, Dental Insurance, 401K/457 Plan, Vision Insurance, On the Job Training, Life Insurance.
About the Georgia Department of Corrections (GDC)The Georgia Department of Corrections (GDC) has one of the largest prison systems in the U.S. and is responsible for supervising approximately 47,000 state prisoners. It is the largest law enforcement agency in the state with approximately 9,000 employees. For more information on the GDC, please visit https://jobs.gdc.ga.gov.
High school diploma or GED AND Six months of experience handling customer’s questions, complaints and/or providing information.
This post is listed Under Georgia jobs
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