Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Avantik
Location : Pine Brook, NJ
Position : Field Service Supervisor
Job Description : Looking for a company that offers great benefits? Or one that invests in their employees? A job where your work ultimately helps patients get a diagnosis? Do you want to join a company that is growing? If you answered yes to any of these questions, Avantik might be the right fit for you.
Avantik is currently seeking a Field Service Supervisor to work on medical equipment and oversee a team of field technicians. This is an exciting opportunity for someone who excels in fixing technical issues and providing top notch customer service. He/shemust have strong hands-on technical skills, mechanical and diagnosing capabilities on equipment with mechanical and electronic functionality. Avantik focuses on histology/pathology equipment in hospital labs, reference labs (i.e. Quest, LabCorp), surgery centers and private office labs.
Qualifications:
· 5 plus years of related mechanical experience, at least 2 years of supervisory experience
· Capable of working in a time sensitive, professional environment and interact with customers and build rapport.
· Self-starter, ability to follow procedures, strong communication skills and team player.
· Strong problem solver.
· Extensive travel in the region, as well as occasionally out of state is required.
· Qualified candidates must have a valid driver license and be willing to complete a background check.
· Able to lift up to 50 lbs.
· Must be COVID vaccinated or willing to get vaccinated within 30 days of hire.
Responsibilities:
· Oversee a team of 3-5 field service technicians; ensure they are fully utilized, meeting expectations, completing training, as well as monitor the team’s OT and much more.
· Respond to priority service calls and perform on-site repairs at client locations.
· Assist customers with issues and/or questions as needed.
· Help customers in developing procedures to streamline processes or fix user-related issues.
· Evaluate client labs for additional service opportunities.
· Generate equipment sales/service/repair leads, and watch for potential consumable solutions, by attentively observing client needs while on-site.
· Complete field and/or shop repairs and compile and review paperwork. Send paperwork to customer and dispatcher for service call location as repairs/calls are completed.
· Maintain inventory of parts. Identify parts needed for repairs. Send in parts requests as needed. Request min/max adjustments based on usage.
· Conduct biannual inventory management of parts and supplies.
· Report service issues and/or customer feedback to business development. Respond to needs of colleagues in the event a service call extends into overtime and/or multiple days.
· Follow up with Service Coordinator to ensure service documentation is up to date and complete.
· Maintain an organized service vehicle and ensure team does same.
· Generate shop repair quotes and perform repairs upon customer approval.
Avantik is an integrated medical products and services company delivering superior quality instruments, reagents, consumables, and service to the anatomic pathology market consisting of hospital, reference, and physician office laboratories in the US. The company is headquartered in Montville Township, NJ.
Avantik’s experienced team and consultative partner approach integrates consumables, service, equipment, and education so that labs focus on what matters most – having everything under control in their laboratory to deliver fast and accurate diagnoses. Avantik offers a full line of consumables and reagents for the histology lab sourced and private label Avantik branded and by distribution of other brands. Avantik has serviced all brands of OEM histology lab equipment for over 40 years and offers best-in-class responsiveness and an industry leading 97% first time fix-rate.
Avantik offers a team orientated, customer service focused environment with competitive compensation, bonus programs, medical (company covers 85% of the cost), dental and vision insurance, 401K (with a match) and more.
Learn more at www.avantik-us.com.
Avantik is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $120,000.00 – $145,000.00 per year
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Schedule:
Monday to Friday
COVID-19 considerations:Must be vaccinated or willing to get vaccinated within the first 45 days.
Education:
High school or equivalent (Required)
Experience:
Maintenance: 5 years (Required)
Supervisory: 2 years (Required)
License/Certification:
Driver’s License (Required)
Work Location: On the road
This post is listed Under New Jersey jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company