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Company Name : Department of Health and Community Wellness
Location : Newark, NJ 07102
Position : Patient Navigator
Job Description : Applicants must be City of Newark Residents
Patient Navigator Job Description
We are looking for a dedicated patient navigator to help guide patients through all the various complexities of the healthcare system. You will be responsible for educating patients about their rights, insurance coverage, and payment options, as well as addressing any queries or complaints. Your ultimate duty is to ensure patients receive the best care available to them.
To be a successful patient navigator, you should have extensive knowledge of the healthcare system, and an ability to communicate complex information effectively. The best candidate will also be an excellent listener with a highly empathetic mindset.
Patient Navigator Responsibilities:
· Ensuring patients are fully informed about their legal rights.
· Helping patients complete NJ Medicaid Applications.
· Helping patients navigate insurance claims, and working to create payment plans where necessary.
· Documenting and resolving any complaints lodged by the patient or their loved ones.
· Reviewing paperwork for the patient to ensure it is accurate and complete.
· Explaining available services to the patient and their loved ones.
Patient Navigator Requirements:
· High-school diploma.
· Bachelor’s degree in a healthcare-related field preferred or equivalent experience
· BCPA (Board Certified Patient Advocate) Certification.
· Experience and knowledge of all aspects of the healthcare system.
· Excellent listening and communication skills.
· Empathetic attitude, with an ability to offer emotional support.
· Strong communication, and writing skills
· Attention to detail, strong follow up skill
· Strong problem solving skills.
Job Type: Full-time
Pay: $59,062.27 – $77,699.54 per year
Schedule:
Monday to Friday
Weekend availability
Education:
Bachelor’s (Required)
Experience:
Patient Navigators: 1 year (Preferred)
Customer service: 1 year (Preferred)
License/Certification:
Board Certified Patient Advocate Certificate (Preferred)
Work Location: One location
This post is listed Under New Jersey jobs
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