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Company Name : Allure Esthetic
Location : Seattle, WA 98122
Position : Plastic Surgery Front Desk Receptionist
Job Description : Position Summary:
We are seeking a front desk patient care coordinator for our plastic surgery practice. The front desk coordinator is the first person our patients meet and one of the most important roles in our practice. We are a company that educates, trains, supports, and loves our staff. You will learn how to answer difficult questions, multitask, and build a strong foundation in the clinical and business software applications that we use.
Primary Job Functions:
Answer multiple phone lines, addresses incoming messages, chats and texts
Respond appropriately to patient’s needs and concerns
Respond in a timely manner and follow up to patients’ needs, inquiries.
Document correctly in patient charts, as needed.
Explaining procedures and responding to questions in a professional, friendly manner.
Offer guidance to patients regarding surgical and cosmetic procedures
Quoting fees
Processing invoices
Processing payments
Scheduling appointments for patients’ including consultations, injections, post ops, etc.
Scheduling surgery dates
Complete data entry efficiently and promptly
Taking patients’ histories
Scanning in documents efficiently and promptly.
Handle a high level of new and current patient calls using professional tone and exceptional judgment
Ability to multi-task, moving effortlessly from one project to another
Maintain communication with practitioner and all team members
Complete miscellaneous office duties and projects as assigned in a timely manner
Assists all team members as requested
Job Type: Full-time
Pay: $18.00 – $26.00 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Experience:
Customer service: 1 year (Preferred)
Front desk: 1 year (Preferred)
Work Location: One location
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