Support cplace Job Vacancy in Mercedes-Benz Research and Development India Private Limited Bengaluru, Karnataka – Latest Jobs in Bengaluru, Karnataka

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Company Name : Mercedes-Benz Research and Development India Private Limited
Location : Bengaluru, Karnataka
Position : Support cplace

Job Description : Aufgaben
Job Responsibilities :

Responsible for the operation of the system and record any problems that occur
Ensure rapid problem resolution in close cooperation with participating third parties
Proactively follow the solution progress of incidents
Responsible for the monitoring and the analysis of possible sources of error
keep stakeholders up-to-date on system-relevant incidents
Follow established processes such as Incident Management and Change Request Management
Evangelize best practices and methodologies
Identify opportunities to automate processes and procedures
Cultivate relationships with developers, engineers, and other technology partners to understand their infrastructure needs and deliver solutions
Provide mentorship and technical direction to associate team-members
Qualifikationen

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