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Company Name : ChaseSource LP
Location : Copperas Cove, TX
Position : Customer Service Representative / Call Center Remote Austin Texas
Job Description : Location: Remote (must be able to pick up laptop in Austin)
Exciting opportunity if you enjoy helping others.
Pay: $18.25/hr
Must be available for any 8 hour shift from 7 am to 7 pm. We are unable to accommodate schedule change requests during the first 90 days.
This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program).
Assists with problem resolution, as needed.
Responds to phone inquiries in a prompt, courteous and concise manner. Documents all encounters in clear and concise online logs. Transfers callers to other Call Center units as needed.
Meets individual performance standards. Performs other duties as may be assigned by management. Attains and maintains strict required attendance and performance metrics.
Additional Job Details: Requires experience with Microsoft
· Do you live in Austin, Texas?
*This position requires for you to live within the Austin Area* You have to available to pick up the equipment in North Austin
· Are you able to work from home?
· Can you pass a background check?
· Are you vaccinated?
Critical criteria to be eligible to apply
Candidate is aware this position is starting remote, and they must have reliable home internet.
Candidates is aware this role will transition to an in-office role very soon.
Candidates must be within the Austin or surrounding locations between San Marco to Killeen.
o Candidates further North or South cannot be considered for this role as we are moving in office.
Candidates do not have any plans for trips or consecutive time off in the first 90 days to miss critical Trainings.
Job Types: Full-time, Contract
Pay: $18.25 per hour
Benefits:
Dental insurance
Health insurance
Life insurance
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
COVID-19 considerations:All candidates must be fully vaccinated upon accepting the offer for the position.
Work Location: Multiple Locations
This post is listed Under Texas jobs
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