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Company Name : Nelson Hospital
Location : Nagpur, Maharashtra
Position : Front Office Executive
Job Description : Looking for a Female Front Office Executive with Excellent Communication skills preferable from Hospitality background.Roles & ResponsibilitiesOverseeing the lobby and ensure lobby being well presentable.Preparing and sharing the OPD statistics on daily basis to the respective in charge.OperationsProvides information about Doctors availability, Consultation time, appointments and booking the time slots for surgical procedures etc.To greet patient and understand their problems and guiding the patient to respective concerned doctor.Scheduling the appointments of the doctors and ensure patients go in according to their time slots.Overseeing the turnaround time of the doctors & managing their appointments accordingly.Responsible to handle international patients and looking after their services from admission to follow up consultation.Checking on basic amenities in the consultant room (stationary) and looking after their requirements.Attend phone calls and provides necessary information/appointments.Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)Addressing the pharmacy requirements and investigations as and when needed.Be aware of Hospitals scope of services, emergency protocol, patient rights and responsibilities, doctor’s availability for the day.Maintaining the OPD patient’s records and front office registers.To assist patients in completing appropriate forms accurately.Coordinating with the all departments for front office operations.Coordinating Visiting consultants.Collecting feedback forms from all OP patientsResolve all problems associated with patient billing if any.Job Type: Full-timeSalary: ₹9,000.00 – ₹15,000.00 per monthExperience:total work: 1 year (Preferred)Expected Start Date: 11/04/2022
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