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Company Name : AllianceOne
Location : Maumee, OH 43537
Position : Remote Customer Relationship Representative- Mortgage Retention
Job Description : Full-Time Customer Relationship Representative- Mortgage Retention (Work From Home)
If you are looking for an entry level position with opportunities for advancement you have found the right organization!
PAY: $15.00/hour
HOURS: 40 hours per week (Hours of Operation: 8:00am – 5:00pm)
This position is currently a BYOD: Bring Your Own Device
KEY FOCUS: AllianceOne Customer Relationship Representatives engage with customers through the mortgage modification, disposition and additional assistance as needed.
KEY RESPONSIBILITIES:
· Assist Customers with available foreclosure prevention alternatives to resolve their delinquency
· Provide customers with peace of mind knowing that they have an assigned Case Manager, and their counterparts, to assist them through the retention and liquidation process
· Assist customers with required document collection to move through the loan modification process
· Collect and monitor customer payments
· Initial liquidation options when applicable
· Keep the customer informed of the status throughout the process
· Answer customer questions about their account
BENEFITS:
· Medical, Dental and Vision Benefits after 60 days of employment
· 401(k) with company match after 90 days of employment
· Life Insurance, Short Term Disability, and Flexible Spending Account
· Generous Paid Vacation Package up to 3 weeks per year
AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
For additional information on AllianceOne visit our website at www.allianceoneinc.com
Apply today!
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Experience:
Customer Service: 1 year (Preferred)
This Company Describes Its Culture as:
Detail-oriented — quality and precision-focused
Outcome-oriented — results-focused with strong performance culture
People-oriented — supportive and fairness-focused
Benefit Conditions:
Waiting period may apply
Work Remotely:
Yes
This post is listed Under Ohio jobs
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