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Company Name : AT&T
Location : Hyderabad, Telangana
Position : STAFF ASSOCIATE, APP/PROD SUPPORT
Job Description : 24 x 7 application monitoring and alerting from AT&T Operations centers in Chennai / Hyderabad for mission critical applications in Sales and Service areas within consumer sector
Work in FTS (Follow The Sun) model along with Dallas Operations center
Attention to details and constant focus on meeting application availability and MTTR (Mean Time To Repair) goals
Notify and handoff to tier 1 production support team or problem management team for any observed issues or defects respectively
Support MIS needs during major Sales events
Willing to get trained on tier 1 production support activities like first level trouble shooting of incidents, outage response, performance monitoring and corrective actions
Candidates who excelled and graduated in BSc CS / MSc CS / Engineering in year 2020 / 2021
Any candidate who graduated from college with Engineering degree in 2021 and are working in a non – IT field are welcome to apply.
Should have passion for application support and willing to learn to grow in production support, DevOps, SRE areas
Excellent written and verbal English communication skills to work in a Global team
Immediate joiners are preferred
Required to work in 9 hours rotational shifts during 6 AM to 11 PM IST
This post is listed Under Hyderabad jobs
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