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Company Name : AimHigh Global Resources
Location : Nagpur, Maharashtra
Position : Customer Service Representative
Job Description : Urgent Requirement of Customer Service RepresentativeLocation – NagpurIndustry – MNC Telecom industryExp. Min. 1 year exp. In same domainSalary – 10k to 15k /Month.Only female can apply..Candidate shoud have strong communication, Confident.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school diplomaRegardsHRDAimHigh Global ResourcesJob Types: Full-time, Regular / PermanentSalary: ₹10,000.00 – ₹15,000.00 per monthBenefits:Cell phone reimbursementInternet reimbursementLeave encashmentSchedule:Day shiftSupplemental Pay:Performance bonusYearly bonusEducation:Bachelor’s (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English (Preferred)
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