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Company Name : Via
Location : Draper, UT 84020
Position : Supply Manager
Job Description : Via has partnered with 100+ cities and public transit agencies around the world to deploy our mobility technology. As a Supply Manager on Via’s Transit-as-a-Service (TaaS) Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage daily operations while driving continuous improvement and growth of our services.What You’ll Do: Ensure operational excellence, customer satisfaction, and an unbelievable customer experienceOversee operations in person, the business needs may dictate a need for early mornings or evenings at timesManage driver supply to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectationsPrioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they ariseRespond to driver feedback and live customer issuesDiligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growthWho You Are: A self-starter who is comfortable taking on a high level of responsibilityPrevious project management, operations, or customer service experience are a plusOutgoing and sociable; skilled at communicating professionally with partners, customers and driver partners from a broad range of backgroundsWilling to wear multiple hats and contribute on projects of all typesSpanish speaking skills a plus!Based in Salt lake City area and can easily commute to operation, (current or future)What Catches Our Eye: Experience managing (including scheduling) a teamTaking initiative and owning new projectsComfort with ambiguity and evolving / adapting as conditions changeExperience managing projects with multiple stakeholdersBachelor’s degreeWe’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.With the addition of Remix into our portfolio, we created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.We’re committed to building and nurturing a team as diverse as the communities we serve. Bringing transportation equity to the world begins with championing equal opportunity in our own offices. All backgrounds, identities, and voices are welcomed and celebrated here.Ready to join the ride?Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offRetirement planVision insuranceSchedule:Monday to FridayWeekend availabilityAbility to commute/relocate:Draper, UT 84020: Reliably commute or planning to relocate before starting work (Required)Education:Bachelor’s (Required)Work Location: One location
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