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Company Name : Proline Range Hoods
Location : Salt Lake City, UT 84115
Position : Customer Service Rep – Be a valued member of a small team
Job Description : We’re currently looking for the right person to fill an in-office full-time Customer Service Representative position on our team in Salt Lake City, UT. In this role, you will troubleshoot with customers and place orders for them over the phone, via email/chat, and in person.We are looking for a person that knows what it means to put the customer’s needs first, enjoys working as a part of a team, and is optimistic and solutions oriented.This is not a remote work position.ResponsibilitiesTroubleshoot and respond to customers via phone, email, online chat and in person.Generate, prepare, and input, purchase orders and vendor invoicesManage inventory levels and promotions via a few different software programsCreate, nurture, and close inbound sales opportunitiesCommunicate and work with our warehouse to ensure a great experience for each of our customersProvide feedback internally to help better our customer’s experience and find new ways to generate revenue and grow the businessQualificationsProven track record of achieving goals and creating exceptional customer experiencesSelf-motivated with strong interpersonal skills; ability to communicate clearlyEnjoys working as a part of a teamStrong analytical, problem-solving and conceptual skillsStrong attention to detailAbility to multitask efficientlyAdvanced communication skills: written and spokenEfficient organizational and time-management skillsProficient in MS Office, Outlook, Google SheetsExperienceCustomer Service: 4+ yearsMicrosoft Office/Google Suite: 4+ yearsAdministrative: 1+ yearA little about usWith nearly 20 years manufacturing luxury range hoods, Proline Range Hoods is a trusted partner of numerous businesses and clients. Proline specializes in industrial-grade residential range hoods. We have built a great team and strive to provide our team members with real opportunities to share in the company’s success.Proline Range Hoods offers competitive benefits that include: medical, health savings account, opportunities for bonuses, and flexible time off.Proline Range Hoods is an Equal Opportunity Employer and maintains a drug-free workplace.Job Type: Full-timePay: $17.00 – $18.00 per hourWork RemotelyNoJob Type: Full-timePay: $17.00 – $18.00 per hourBenefits:Health insuranceHealth savings accountSchedule:Monday to FridaySupplemental Pay:Bonus payApplication Question(s):What are you looking for in your next position?Education:High school or equivalent (Required)Work Location: One location
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