Training Coordinator (administrative/coordinator type background) – 100% Remote (EST Hours) Job Vacancy in GP Strategies Corporation Richmond, VA – Latest Jobs in Richmond, VA
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Company Name : GP Strategies Corporation
Location : Richmond, VA
Position : Training Coordinator (administrative/coordinator type background) – 100% Remote (EST Hours)
Job Description : GP Strategies Corporation is a global workforce transformation provider of organizational and technical performance learning solutions. GP Strategies’ solutions improve the effectiveness of organizations by delivering innovative and superior training, consulting, and business improvement services customized to meet the specific needs of its clients. Clients include Fortune 500 companies, automotive, financial services, technology, aerospace & defense industries, and other commercial and government customers. Additional information can be found at gpstrategies.com.
GP Strategies Corporation has a need for a Training Coordinator. This is a full-time, benefitted position and is 100% remote with the possibility of some domestic travel.
Summary:
As a Training Coordinator you will be required to provide support to Senior Events / Programs.
These Events / Programs will be run remotely or in person and are normally attended by Middle to Senior Executives.
You will be working closely with the Senior stakeholders, Deployment Managers or Learning Leads from both within
GP (and the relevant Client) and will be responsible for delivering all Administrative and Operational aspects of the
Event / Program.
Essential Duties and Responsibilities:
To lead and own all aspects of the Class Scheduling / Event organising logistics.
Set up courses using appropriate internal Learning Management System and database, in line with standard
operating procedures.
Confirm registrations and monitor cancellations with venues and trainers and ensure that the Learning Management
System training records accurately reflect course attendance.
Work towards deadlines stipulated by the client in order to deliver the program objectives.
Work with the customer to obtain commitment of internal trainers and any additional resources that may be supporting
the course delivery.
To manage learner queries, coordinate escalations in accordance with Service Level Agreements and to make
suggestions of improvements, where necessary.
Liaise with internal and external vendors to arrange conference centres, hotels, trainers, print suppliers, catering and
equipment.
Schedule and administer enrolments including, monitoring participation numbers, to ensure minimum delegate numbers are achieved, and highlighting low enrolments to appropriate point of contact.
Book accommodation for facilitators and participants, if required.
To raise and issue documents relating to Service Requests and Visa Letters etc. where required.
Distribution and collation of Learner pre-course materials.
Provide On Site support to events as required.
Support the distribution, collection and reporting of Learner Evaluation data or Post Class analysis.
Ensure all Learning records are updated in accordance with local procedures.
Support in producing essential reports on agreed dates, outlining the essential data needed as requested by the client. For vILT Events All applicable aspects outlined in ILT Events plus – Support and coordinate virtual classroom set up with stakeholders. Create and distribute Zoom / WEBEX links to all Learners, Trainers and Guests.
Provide virtual Support to the Stakeholder teams during online program events by being a Moderator / Producer. For Content Moderation (such as Degreed) Conduct Program Communications / Content audits, to identify gaps in the site content; Create and implement content schedules for people to produce or update content; Liaise with content writers to create and publish engaging content as part of the Tailored Learning Experience; Proofread all Learner Communications and Content; Escalating any Information pages to the appropriate Stakeholder Contact to make sure communications are up to date.
To assist with marketing activities as requested by the appropriate manager and to provide Subject Matter Expert (SME) support when necessary for identified business development opportunities. To participate in the staff development program and within the agreed individual staff development plan. To ensure that the Equality and Diversity, Health and Safety and Quality Operating Policies and Procedures are adhered to within your area of responsibility and that any non-compliance is reported to your Manager.
To ensure that the Corporate Values of the Company are actively promoted and implemented at all times.
To support a culture that promotes teamwork and discourages divisiveness at all organisational levels.
To communicate with internal and external agencies, staff, customers, management and peers in a manner appropriate to your position at all times.
To make decisions and implement actions, involving customers, employees, suppliers, partners and peers, which are in accordance with the values of the Company.
Essential Requirements:
Experience of working within a Training Coordination / Learning Administration role desired
Use of Learning Management Systems from an perspective and a vILT environment as a Moderator /Producer desired
Excellent organizational and planning skills
Proven teamwork experience and effective communication skills
GP Strategies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
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