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Company Name : The Walt Disney Company (Corporate)
Location : Burbank, CA
Position : Caregiver & Family Support Specialist (PT)
Job Description : The Caregiver & Family Support Specialist assists in the oversight of Disney’s caregiver and family support programs. These programs and services consist of a full spectrum of care offered to employees, Cast and family members, ranging from expectant parent to caring for an elder family member.
Responsibilities :
Backup Care / Work-Life Services
Work alongside our Care.com / LifeCare vendor partner to administer the following:
Backup childcare
Backup elder care
Special needs programs
Tutoring
College preparation
Elder care case management
Work-life programs
Discount program administration
Assist in managing the Disney vendor relationship with Care.com / LifeCare
Work with vendor to maintain and update caregiver portal / platform to ensure seamless navigation and a meaningful, in-the-moment experience
Coordinate (Care.com / LifeCare) seminar requests from segments, BERG’s, and other stakeholders
Work with vendor to generate an ongoing caregiver dashboard for reporting, planning and benchmarking purposes.
Work directly with the Benefits Compliance, Policy and Communications Manager for special and ongoing communications.
Attend monthly / quarterly vendor meetings
Onsite Childcare Administration
Work directly with Disney’s onsite childcare provider, Bright Horizons to administer the following:
Ensure ongoing, successful operation of three Disney / Bright Horizons onsite childcare center, located in Burbank and Glendale CA and Bristol CT.
Maintain, at all times, high quality child care standards based on developmentally appropriate practices.
Works with vendor and Benefits Communications to review and approve parent-facing communications
Identify potential issues / concerns and work with leadership to remedy quickly
Reviews childcare center policies and recommends adjustments as needed
Maintain strong internal partnerships with key stakeholders (HR, Employee Relations, Segment contacts, Communications, etc.
Basic Qualifications :
2+ years of vendor management experience
2+ years of child care center operation experience
Childcare portal / platform administration
Strong organizational, communication, public relations, computer and interpersonal skills
Ability to implement policy and procedures
Knowledge and proven success implementing programs for children based on developmentally appropriate practices
Accepts and respects differences in children, parents and coworkers
Ability to manage a budget
Ability to coordinate multiple vendor relationships
This post is listed Under California jobs
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