Crisis Intervention Specialist Job Vacancy in Mind OC Garden Grove, CA – Latest Jobs in Garden Grove, CA

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Company Name : Mind OC
Location : Garden Grove, CA
Position : Crisis Intervention Specialist

Job Description : Position Title: Crisis Intervention SpecialistReports to: City SupervisorFLSA Status: Non-ExemptWork Schedule: Up to three 12-hour shifts/week + meetingsDepartment: HOPEPosition Summary: The Helping Out People Everywhere (HOPE) Team is a mobile crisis response team by Mind OC which also runs the Be Well Coalition (BeWellOC.org). The CRISIS Intervention Specialist is a field responder tasked with assessing and managing the behavioral health issues of patients in crisis and works in tandem with the Mobile Crisis Medic.The Voice of OC (voiceofoc.org) did an online article on 2021-06-02 called “Orange County Cities Join Growing Movement to Use Social Workers, not Cops, for Homeless and Mental Health Response” that you might want to read.There are multiple cities under contract and looking to hire in the future also. Currently hiring for Huntington Beach, Garden Grove, Anaheim & Irvine.Essential Functions/ResponsibilitiesWork Mobile Crisis shifts patrolling the streets and parks of designated city as dispatched by 911.Assume primary responsibility for making mental health assessments of clients and for providing crisis counseling.Maintain confidentiality and respect the boundaries of clients experiencing emotional distress.Attend required department and clinic meetings and share in other responsibilities as relevant.Complete all required trainings as arranged by Be Well OC.Make transport decisions regarding patient pare and be able to drive a large passenger van.Complete 6-month probation period.Other duties as assigned.Reports to Clinical SupervisorEducation and/or Experience RequiredAt least Bachelor’s degree in mental health field and/or 4 years of experience working within the mental health field.Due to our contractual obligation with the Police Department, and the nature of this position, you will need to pass the police department’s extensive background check. This includes a lengthy in-person meeting, polygraph examination, and review of the candidate’s criminal report, personal history, employment, education, and discipline. Background clearance may take 3-5 weeks.Ability to work effectively with a diverse population including impoverished and alienated persons.Ability to drive and to repeatedly climb in and out of a commercial van.Ability to operate a cell phone, police radio and lap-top computer.Ability to occasionally lift at least 50 kg.Must be able to pass a stringent criminal background check and driving record review, both conducted by the Police Department.CPR for healthcare professionals certified or able to ascertain certification.Skills and AbilitiesExceptional interpersonal skills, written and verbal communication, adaptability, and professionalismMust be organized and able to multi-task and prioritize in fast-paced environmentMust have exceptional customer service and communication skillsAble to perform effectively and efficiently to meet project objectives and key results within defined parametersAbility to adhere to priorities and project timelinesAbility to work with all levels of management and team members with diplomacy and tactStrong organizational, problem-solving, and analytical skills.Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasmAcute attention to detail.Good judgement with the ability to make timely and sound decisions.Creative, flexible, and innovative team player.Strong sense of compassion and ability to maintain calm demeanor in the midst of high intensity situations.Microsoft Office skills, and the ability to learn to proficiency organization-specific programs and softwareCompetenciesCustomer Service – Manages difficult or emotional patient situations; responds promptly to patient needs; solicits patient feedback to improve service; responds to requests for service and assistance; meets commitments.Interpersonal Skills – Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; participates in meetings.Written Communication – Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.Teamwork – Exhibits objectivity and openness to others’ views; gives and welcomes feedback; accepts constructive criticism; ability to interact and work collaboratively and effectively with all types of people and personalities and in all situations; contributes to building a positive team spirit; puts success of team above own interests.Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration, regardless of status or position; accepts responsibility for own actions; follows through on commitments.Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization. Proficiency in Spanish and/or Vietnamese a plus, not required.Multi-Tasking – Ability to handle stressful situations while effectively prioritizing and meeting competing deadlines and maintaining professionalism and composure.Independent Worker – A self-starter and fast learner who needs limited supervision, but who seeks assistance and instruction when needed, who is reliable and consistently produces excellent results.Flexibility – Quickly and easily adapts to changing situations.Organizational Skills and Efficiency – Exhibits ability to successfully track and follow-up on various and high volume of tasks and to efficiently perform tasks with accuracy.Working ConditionsPhysical Demands The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Position is field-based. Employee must be able to:Climb stairs and move in any type of terrain.Lift and drag at least 50 kg.Squat, stand, or kneel for prolonged periods of time.Maintain focus and composure when around bodily fluids.While performing the duties of this job, the employee is regularly required to stand; walk; climb stairs; sit; use hands-to-finger, visual acuity to operate equipment and read technical information; type quickly; reach with hands and arms; coordinate multiple tasks simultaneously; collect, interpret, and/or analyze complex data and information; talk; and hear.Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment can be at any level.The above statements describe the general nature and level of the work being performed for this position and are not an exhaustive list of all duties and responsibilities. Be Well OC / Mind OC’s management team reserves the right to amend and change responsibilities to meet business and organizational needs.”Work RemotelyNoJob Type: Full-timePay: $25.00 – $30.00 per hourBenefits:Dental insuranceEmployee assistance programHealth insuranceLife insuranceVision insuranceMedical Specialty:Addiction MedicineSchedule:12 hour shiftCOVID-19 considerations:Must wear a mask if required. Employees must be fully vaccinated against COVID-19. This includes future mandates for healthcare workers to receive COVID-19 Booster vaccination.Education:Bachelor’s (Preferred)Language:Vietnamese (Preferred)License/Certification:Driver’s License (Preferred)Willingness to travel:25% (Preferred)Work Location: Multiple Locations

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