Process Trainer Job Vacancy in Computer Generated Solutions India Private Limited Hyderabad, Telangana – Latest Jobs in Hyderabad, Telangana

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Company Name : Computer Generated Solutions India Private Limited
Location : Hyderabad, Telangana
Position : Process Trainer

Job Description : Desired Skills
Excellent communication skills
Good Facilitation and influencing skills
Proficiency in MS office
Willingness to work in a 24/7 shift environment (Day and Night Shifts – Rotational) with no fixed week offs. Flexibility about working on weekly offs when required.
Prior voice experience
Ability to interact with Dom/Overseas Customers
Job description
Take overall responsibility for conducting all activities prior to the Training Program
o Responsible for taking part in recruiting candidates well suited for the job.
o Seek the participant list and the training requirements (infrastructure and supporting) from the Lead Training Operations Manager
o Conduct a thorough audit of the Training Venue and the provisioning of requirements one day before the commencement of the training program; follow-up with concerned personnel in case of any anomalies
Ensure effective and efficient conduct of the Training Program
o Ensure conduct of the overall Training Program as per the defined Charter and module scheduling; leverage the systems/ tools, facilitator aids and cue sheets
o Modulate the training program as per the needs of participants, while maintaining consistency vis-vis the learning objectives
o Drive a participative and interactive training session and resolve queries/ concerns
Ensure completion of the key activities to be conducted post completion of the Training Program

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