Client Services & Customer Support (Work from Home-15$/hr) Job Vacancy in Walmart Dallas, TX 75231 – Latest Jobs in Dallas, TX 75231
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Company Name : Walmart
Location : Dallas, TX 75231
Position : Client Services & Customer Support (Work from Home-15$/hr)
Job Description : To continue prioritizing the health and safety of our associates, Walmart will require all market, regional and divisional associates who work in multiple facilities and all campus office associates to be fully vaccinated against COVID-19 by their first day of employment. We realize there may be some associates who cannot get vaccinated because of medical issues or due to sincerely held religious beliefs, and we have policies and procedures to address those situations.This job requires you to be vaccinated or get an approved accommodation because of medical issues or due to a sincerely held religious belief. Are you comfortable moving forward?Job Description: Resolve complex contact issues for stores, associates, and high-impact customers by researching issues and resolution options; determining appropriate resolution; providing information to customers and associates; utilizing program quality guidelines and program resources; authorizing customer compensation to achieve customer satisfaction with issue resolution; and partnering with key stakeholders (for example, Walmart.com, Merchandising, Operations, Legal) as required to resolve issues.Minimum Qualifications: 6 months’ experience addressing and responding to customer requests in a contact center or retail industry.Preferred Qualifications:Experience in Contact Center or Customer ServiceMust have an internet connection suitable for business.Desire to learn skills to successfully work from home.Ability to maintain a work environment that is free from non-work related activities, distractions, or any other type of interruption that may adversely impact the ability to conduct company business during scheduled working hoursDesignated, a quiet working area that provides privacy for member information.Job Type: Full-timePay: $15.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee discountHealth insuranceHealth savings accountLife insurancePaid time offPaid trainingParental leaveTuition reimbursementVision insuranceWork from homeSchedule:8 hour shiftDay shiftHolidaysMonday to FridayWeekend availabilitySupplemental Pay:Bonus payExperience:contact center: 1 year (Required)Work Location: One location
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