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Company Name : TTN Fleet Solutions
Location : Texas
Position : Experienced Remote Dispatcher / Emergency Breakdown Services
Job Description : Experienced Remote Dispatcher / Emergency Breakdown ServicesTrain from home. Work from home. Enjoy the benefits of $16 or more per hour based on experience plus shift differential available. You’ll also receive competitive healthcare, a great time off package, and enjoy the atmosphere of a company that focuses on career development with internal advancement opportunities.As an Emergency Breakdown Services Dispatcher and Customer Service Advocate with TTN Fleet Solutions, you’ll be helping stranded truck drivers by dispatching roadside repair, tow service, accident management, and cargo recovery professionals. We’ll train you to understand the needs of these drivers, dispatch the right solutions, and communicate with drivers and vendors for a successful outcome.You’ll be a hero… getting drivers back on the road and safely home to their families.Required SkillsOne to three years dispatch experience REQUIREDA positive attitude ready to serve customersAnswers phones in a quick and professional mannerAttention to detail with organizational skillsActively listen and document conversationsStrong communication skills by email and chatCollaborate with peers and leaders to resolve customer concernsActs with respect and integrityDesired SkillsAbility to evaluate a situation and determine the appropriate level of responseAbility to remain calm, empathize and act with confidence during stressful situationsAbility to establish and maintain effective working relationshipsAbility to multi-task in a dynamic fast-paced environmentAbility to read maps and provide directions RequirementsStable, high-speed internet – must meet minimum requirements, monthly internet stipend given!Computer equipment providedAbility to use Zoom effectively and type at least 35 WPM with 80% accuracyPass a background check and drug testMust live and work in the United StatesThree weeks of paid Virtual Classroom training, Monday – Friday 8 am – 5 pm CSTQuiet and distraction-free working area is MANDATORYSpend long periods of time on the phone while seatedPreference will be given to candidates with at least one to three years of dispatch, fleet maintenance, or transportation industry experience.This is a tremendous opportunity to work at home, full-time, and for an established industry leader. Morning, afternoon, and evening shifts are available. One weekend day required. Overtime pay is available.Salary: Starting at $16.00 or more per hour depending on experience with shift differential available.Job Type: Full-timePay: $16.00 – $18.00 per hourWork Location: One location
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