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Company Name : Continuum Global Solutions
Location : El Paso, TX
Position : Customer Service Representative (100% Remote in Texas)
Job Description : Up to $16.50/HR!!
Are you ready for an exciting career in customer service with the opportunity to make MORE MONEY based on your performance? This is the perfect position for a tech savvy problem solver with a desire to address questions & concerns and position new & better solutions with every customer. We will train you to be successful in this role and help you grow your career and your income. Staffing for work at home full-time positions. INTERESTED? APPLY TODAY!
RESPONSIBILITIES:
Actively listen to customers to understand concerns
Upsell products and features while emphasizing benefits
Ability to demonstrate excellent soft skills to provide the best customer service experience for our customers
Provide information about their current plans & products
Identify & position new solutions that align with their needs
Navigate through multiple computer applications with speed & accuracy
REQUIREMENTS:
High speed internet with at least 10 MBPS download speed (no satellite)
A USB wired headset with noise canceling microphone
18+ years & high school diploma/GED
Quiet, Secured Workspace
Must Live in: TX to apply to this requisition (If you live in AL, AR, FL, GA, ID, IN, KY, MS, NC, OK, SC, UT, VA, or WY, please find the same opportunity under those state specific requisitions to apply.)
At Least 1 year of customer service experience
Professional positive attitude & courteous telephone etiquette
Experience using a computer in a work or non-work setting
Must be able to thrive in a highly structured environment
Schedule with open availability (evenings/weekends required)
BENEFITS & PERKS:
Up to $16.50/hour
Team Members Earn Monthly Performance Bonus & Sales Incentives (Base pay + up to $2.50/hr in additional incentive potential = $16.50/hr)
Access up to 50% of your pay immediately after your shift
Health insurance (medical, dental, vision) & other benefits
Paid, virtual training
Opportunity to grow quickly into a trainer or supervisor
About Continuum Global Solutions, LLC
Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company’s Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at www.continuumgbl.com.
Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to Corporate.Security@continuumgbl.com.
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