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Company Name : Native American Rehabilitation Association (NARA)
Location : Vancouver, WA
Position : Medical Scheduler/Receptionist
Job Description : The Wellness Front Desk SchedulerESSENTIAL JOB DUTIES:Provides an outstanding customer service experience to patients coming for treatment and appointments.Answers phones in a courteous timely manner.Obtains client information by answering telephone calls, interviewing clients and verifying information.Informs patients by explaining procedures, answering questions and providing information.Provides follow up calls regarding upcoming appointments.Explains benefits.Helps with medical billing.Supports the medical team at all times.Other duties as assigned to support the medical team.Maintains confidentiality and HIPPA compliance at all times.QUALIFICATIONS:Two to three years experience as a medical office scheduler.Experience scheduling high volume of appointment on a daily basis.Experience with scheduling software.Medical terminologyPrevious medical insurance knowledge.Proficient in MS Office; Word, Excel, OutlookWork collaboratively with clients, other NARA staff, team members. Treat all people with respect and dignity at all times.Experience working within the Native American/Alaska Native community considered a plus.If in recovery, must have a minimum of two years sobriety/clean time.Ability to pass a pre-employment or for cause drug test. NARA follows federal drug test standards.Ability to pass a criminal background and DMV checks.Job Type: Full-timePay: $20.00 – $24.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programHealth insuranceHealth savings accountLife insurancePaid time offRetirement planVision insuranceSchedule:8 hour shiftMonday to FridayCOVID-19 considerations:All employees must be COVID-19 VaccinatedExperience:Medical Receptionists & Patient Registrars: 1 year (Preferred)Customer service: 2 years (Preferred)Medical terminology: 2 years (Preferred)Computer skills: 2 years (Preferred)Work Location: One location
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