Help Desk Support Job Vacancy in Insight Global Miami, FL – Latest Jobs in Miami, FL

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Company Name : Insight Global
Location : Miami, FL
Position : Help Desk Support

Job Description : Position: IT Help Desk SupportLocations: Two locations: Irvine CA OR Miami FLDuration: 6-Month Contract to HireDesired Skills and ExperienceExperience providing technical assistance and support through help desk and ticketing systemsInstalling, modifying, and repairing computer hardware and softwareManaging PC setup and deployment for new employees using standard hardware, images and softwareExperience in Active DirectoryBachelor’s degree or IT certifications requiredDay-to-Day The Service Desk Technician provides technical support and customer service to enhance productivity in the operation of IS computer technology. The responsibilities include call handling, issue identification, logging and tracking, resolution, and escalation, as appropriate, to IS technical areas. Additionally, the role supports administration and support of the Company’s computer systems, printers, copiers, and related computer equipment. The Service Desk Technician position tasks include end user support, license tracking, and installation of hardware and software solutions, performing upgrades and configuring software applications. The incumbent must possess basic networking understanding, knowledge of remote support programs, good analytical and troubleshooting skills. The position performs various Service Desk operational tasks during non-telephone time.Job Types: Full-time, ContractPay: $18.00 – $25.00 per hourBenefits:401(k)Dental insuranceHealth insuranceHealth savings accountLife insuranceVision insuranceSchedule:8 hour shiftExperience:Help desk: 1 year (Preferred)Windows: 1 year (Preferred)Work Location: Multiple Locations

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