Customer Care Specialist (Remote) Job Vacancy in Wedgewood Pharmacy Swedesboro, NJ 08085 – Latest Jobs in Swedesboro, NJ 08085

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Company Name : Wedgewood Pharmacy
Location : Swedesboro, NJ 08085
Position : Customer Care Specialist (Remote)

Job Description : Wedgewood Pharmacy is hiring! Now!Earning potential of $40,000 – $50,000 annuallyAre you ready to start or continue your Customer Service career working in a telephone environment helping and saving animals? Do your feet ache from working retail, or perhaps you are tired of trying to appease unpleasant callers for your current employer? Maybe you are that vet tech looking for better pay and advancement opportunities that allow you to continue helping animals…Wedgewood Pharmacy is the place for you! Wedgewood Pharmacy is the nation’s leading animal health compounding pharmacy with laboratories located across The United States. Wedgewood Pharmacy offers:Excellent starting salariesPay for performance: Incentives, Bonuses, and other AwardsA robust and comprehensive benefit packageTremendous advancement opportunities within a fast-growing companyOur Customer Care Specialists currently start between $18.00 – $20.00 an hour plus bonuses and incentives while working from home. This position offers the ability to easily work flexible schedules and avoid all of those sneaky expenses such as tolls, fuel, dry cleaning, etc.; not to mention no commute time!Contact center agents working from home began as a safety necessity due to COVID-19; however, the organization has really come to embrace its home-based workforce and intends to keep it that way. Due to onsite training and ever-changing regulatory requirements, we encourage only those applicants within a reasonable commute to our Swedesboro, New Jersey location consider applying for this position.What’s in it for you?Great compensation: excellent starting rates including incentive and bonus eligibility, annual merit reviews/raises, and overtime opportunitiesA substantial amount of paid time off that increases every yearOpportunity for advancement: to support our fast-growing organization, promotions are commonplace in the Customer Care departmentA comprehensive benefits package that includes health, dental, life, and disability insurancesA 401(k)-retirement plan with generous employer contributionsTuition reimbursementWhat you’ll do:Genuinely connect with each Customer through effortless interactions to get patients the medication they need quicklyLearn everything needed to be successful through immersion in our comprehensive three-week onboarding processEnjoy paid, on-the-job training to become a registered New Jersey Pharmacy TechnicianWork from home upon completing new-hire educationBe encouraged to advance into more challenging and rewarding positions as your skills grow together with the growth of the organizationWho you are:A coachable, quick learner who is comfortable with changeA compassionate and caring individual who loves animals and those that care for themAble to demonstrate strong attention to detail and willingness to adhere to proceduresSelf-motivated and energized; excelling in a fast-paced environmentAn effective and persuasive communicatorComputer-savvy, navigating the internet with easeA reliable co-worker with a positive, professional attitude. No exceptions!Basic calculations are easy for you to performA high school graduate or equivalentAutomatic Bonus Points (Not required):You have worked retail or held Customer Service positions in the pastYou have prior contact center experienceYou have working knowledge as a pharmacy technicianYou have worked as a veterinarian technician or similar roleYou are comfortable working with Microsoft Office, Outlook, Word, & ExcelYou have attended some college or have earned a degreeYou can speak Spanish – BilingualWhen will you work?New-hire education consists of six weeks of paid in-classroom training at our Swedesboro, New Jersey campus; Monday – Friday. You will tour and learn about our state-of-the-art laboratories and impressive shipping and warehousing operations while being trained to become a Customer Care Specialist and a registered New Jersey Pharmacy Technician.Upon successful completion of new-hire training, initial work schedules are assigned according to demand; often Monday – Friday, 11:30 am to 8:00 pm, and one Saturday a month working 9:00 am – 5:30 pm. All Customer Care employees participate in regular shift bids where work schedules are awarded to each employee based upon tenure and performance. This affords every agent the ability to regularly compete and be awarded a more desirable schedule.About Us:Great Care, Delivered™ is the promise that we make to our Customers. If you have a passion for helping animals, and a love for serving others, we want you to help us deliver on that promise by joining our Customer Care Team. Behind every prescription, there’s a patient. Behind every job at Wedgewood Pharmacy, there’s an employee with skill, dedication, and a spirit of innovation. Wedgewood Pharmacy, an acknowledged industry leader, is the largest compounding pharmacy in the United States devoted to animal health. That is why Wedgewood Pharmacy is looking for people who want to excel, grow, innovate, and serve the needs of animals and those that love them.Our campus is located in Swedesboro, New Jersey (5 minutes from the Commodore Barry Bridge, and 10 minutes from the Delaware Memorial Bridge).Job Type: Full-timePay: $18.00 – $20.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offPaid trainingTuition reimbursementVision insuranceWork from homeSchedule:8 hour shiftDay shiftMonday to FridayOvertimeWeekend availabilitySupplemental Pay:Bonus payEducation:High school or equivalent (Required)Work Location: One location

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