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Company Name : Pacsun
Location : Cherry Hill, NJ 08002
Position : Sales Associate – Cherry Hill, NJ – 234
Job Description : Overview:
The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience.
Responsibilities:
PacSun Fit
Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends.Contributes to a positive working environment by consistently exhibiting core value behaviorsMaintains and drives the company’s fashion image by adhering to the Employee Appearance GuidelinesDemonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trendsStrive to improve individual performance while working as a productive member of the team
Customer Experience
Delivers an engaging, positive and authentic customer experience with all customersFocuses on full-price selling while maintaining awareness of product value and promotionsHandles customer situations in compliance with policy and procedures, attempts to “solve for yes” and partners with the leadership when dealing with escalated issuesCompletes all assigned tasks in a timely and efficient mannerExecutes all visual directives and maintains visual standards set by the company and as directed by the management teamSupports high standards of organization and cleanliness, promoting a safe working and shopping environment to maximize the customer experienceUpholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety ProgramComplies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness HotlineShares feedback from customers with the leadership team to improve the overall customer experience
Results Driven
Actively participates in all company and store contests and eventsStays current on all financial goals and prioritiesAssists the leadership team in achieving all sales and operational goals
Additional Responsibilities
Ability and willingness to take an additional tasksAdheres to federal, state and local labor lawsAbility to work flexible hours and understands and complies with all scheduling policies and practicesSecures and maintains any assigned company propertyAbility to safely lift up to 50 poundsAbility to utilize power tools and navigate a ladder as neededAbility to work on the store sales floor for extended periods of time (up to 90% of shift)
Qualifications:
Education/Skills/Experience
Passion for product, brands, fashion and trendsExcellent selling skillsProven to exhibit a friendly, out-going, open-minded, engaging personality that enjoys being a team playerStrong time management, communication, and organizational skillsAbility to receive feedback and take action when appropriateBasic math and computer proficiencyPrevious retail experience preferred
Physical Demands
List equipment to be operated, lifting requirements, crouching, bending, etc required by the job. Lifting in pounds should be clarified, stating the weight of objects that need to be lifted, such as “ability to lift objects weighing 35 pounds.” For most other positions, language like “operate normal office equipment,” “ability to travel “or” extensive use of computer” are helpful.
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