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Company Name : JLD Associates
Location : King of Prussia, PA 19406
Position : Inside Project Coordinator
Job Description : This is a home automation company that does Alarms, Audio, Video and the role is in King of Prussia, PA. Role is 100% in office except for weather emergencies and children being sick.Job Summary:Coordinate and schedule field technicians for each stage of the installation processSchedule technicians effectively within allocated time and budgetDuties & Responsibilities:Regularly communicate with builder counterparts including project managers, construction managers and construction administratorsWork and build rapport with builder counterparts to effectively meet their deadlinesCommunicate with builder counterparts when conflicts ariseMaintain tech schedule with details of job status, and all pertinent notesResponsible for document control including obtaining information from field technicians and ensuring all proper paperwork is received prior to closing the jobUpdating notes on the project as changes occur, directed from PM, Technicians, or clients.Following up on projects on hold for updates, Construction updates, and progress.Assist service desk overflow including speaking with current clients, scheduling service calls and assisting in resolving problems prior to truck rollThis position operates from general guidelines and directions; the individual will receive a high level of supervisionCustomer service, including the ability to work with high profile and high demand customersGuardianship and preservation of client confidentiality and network/home securityQualifications:Communicate effectivelyExcellent Planning and organizational skillsHigh School Diploma or equivalentPrior scheduling experience is a plusExcellent communication and phone skills necessaryComputer skills needed, including Microsoft Word, Excel, and OutlookCustomer service experience a plusAttention to detail, self-motivated, and ability to work under pressurePrevious experience with electronic or alarm equipment is a plusJob Type: Full-timePay: From $60,000.00 per yearBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayEducation:High school or equivalent (Preferred)Work Location: One location
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