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Company Name : Butler County Sheriff’s Office
Location : Hamilton, OH 45011
Position : Support Desk Technician (Full-Time)
Job Description : The Butler County Sheriff’s Office is currently accepting applications for Support Desk Technician that reports to the Sheriff’s Office BRICS unit. BRICS is the Butler Regional Interoperable Communications Systems and is comprised of the countywide public safety radio IP infrastructure, 9-1-1 IP telephone system, and audio logging systems.Job duties include but are not limited to: Develop and maintain solid understanding of user needsWork collaboratively with other technicians to solve problemsMonitor and respond quickly and effectively to requests received via a ticket systemInstall, configure and maintain hardware, software and related infrastructureUpdate equipment inventoryPerform basic administration and troubleshooting of specific corporate applicationsCreate, review, and modify knowledgebase articles and systems documentationMonitor system events to predict or identify undiagnosed issuesJOB TYPE: Full-timeSTARTING SALARY: $23-27.50/hour (based upon experience), includes full-time benefit package.HOURS: Monday-Friday, with the potential to be called in for emergencies outside of normal hours.FULL-TIME BENEFITS PACKAGE INCLUDES: Medical/dental, vision insurance; Humana Health Improvement Programs; Wellness Program with participation rewards; Ohio Public Employees Retirement System; Deferred Compensation Retirement Plans; Supplemental Life, Disability and Critical Illness Insurance; 35k Lincoln Life insurance policy (free); Employee Assistance Program; Flexible Spending Accounts (including Dependent Care FSA); Paid vacation and sick leave; Annual step increases and additional incentive based wage available.ADDITIONAL REQUIREMENTS: Possess a valid driver’s license issued by their state of residence. Legally able to work in the United States. Never been convicted of a felony. No misdemeanor convictions, involving moral character. No dishonorable discharged from any of the Armed Forces of the United StatesRequires associates degree or 2 years experience in a technology field.Experience in a public safety field is preferred but not required.Job Type: Full-timePay: $23.00 – $27.50 per hourSchedule:Monday to FridayOn callEducation:Associate (Preferred)Experience:technology: 2 years (Preferred)License/Certification:Driver’s License (Required)Work Location: One location
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