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Company Name : APEX PAPER BOX COMPANY
Location : Cleveland, OH 44102
Position : Customer Service Representative
Job Description : Immediate opening for an experienced Customer Service Representative to join our Apex Paper Box Corporation team.This is a full-time position, Monday – Friday, 8:30 AM – 5:00 PM. Starting rate: $18 – $20 per hour.*Apex Paper Box Corporation was founded in 1932 and has become one of the largest manufacturers of paper board boxes. We specialize in set-up jewelry, folding retail and food service packaging. Excellent customer service, creative product design and reliability in manufacturing are core values of our business.*Essential Functions: The Customer Service Representative will be responsible for professionally answering a high volume of sales order calls via telephone, email and fax. Major duties include the preparation and entry of standard and custom sales orders into the applicable software program, and maintaining customer relationships.*In addition to competitive starting wages, we offer: Weekly Pay PeriodsMedical – Various high and low deductible coverage optionsDental – In and Out of Network coverageVision – Coverage includes, exam, frames, lenses or contactsCompany-paid Life InsuranceProfit-sharing 401K, with company contribution and Roth 401K Retirement Saving OptionsHospital-stay PayPaid Vacation and HolidaysEmployee Advance Loan*Preferred Skills: Ability to organize, plan, prioritize and execute multiple tasks under dynamic time constraintsCommunicate well verbally and in writingAccurate and fast data entry skillsManage expectations of customers, colleagues and managementCommunicate with manufacturing staff to ensure accurate lead-times and delivery schedules.Develop and maintain customer relationshipsFollow-up on tasksExperience with Microsoft applications: Outlook, Word and Excel*We are a drug-free workplace and EEO employer. You must be able to pass background screening and drug test.See our company site at: http://www.boxit.com/default.htm*Job Type: Full-timePay: $18.00 – $20.00 per hourBenefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftMonday to FridayCOVID-19 considerations:To keep our employees as safe as possible, we follow the latest COVID-19 safety procedures as updated by the CDC and State/Federal guidelines.Ability to commute/relocate:Cleveland, OH 44102: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Experience:Customer Service: 1 year (Preferred)Work Location: One location
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