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Company Name : 2COMs
Location : Kolkata, West Bengal
Position : Customer Support/international US Process
Job Description : Job Description
Huge Vacancy for Graduates/Undergraduates/Post Graduates to join a renowned MNC @ West Bengal
Designation:Customer Support
Location:Kolkata
Responsibilities:
The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner.
Support reps interact with customers on a variety of channels such as phone, email, and social media,
And ensure that all valid customer concerns are being dealt with immediately.
Interview Mode: Telephonic
Shift: Night Shift
Week Off: 2 Days rotational
Requirements
Candidate should have :
Good Communication skills, take calls Over Phone which involves working in different time zones
Take calls from Global clients and initiate the right response to them, positively and professionally flexible to work in shifts.
Excellent English – both verbal and written communication skills
Knowledge of customer service principles and practices
Good technical knowledge
Qualification: Undergraduate/ Graduate/ Post Graduate
Fresher, Experience both candidates can attend interview.
Benefits
PF, ESI, Incentives, Cab facilities, Traning facilites
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Job Information
Salary
Below 1,00,000 annual salary
Work Experience
Open for Both
City
Kolkata
State/Province
West Bengal
Country
India
Industry
BPO
Zip/Postal Code
700091
This post is listed Under Kolkata jobs
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