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Company Name : Vdart Inc
Location : Scottsdale, AZ 85254
Position : Customer Service Representative/ Call Center Representative
Job Description : VDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently accepting applications from staffing firms for our Preferred Partner Program, where we align niche staffing firms with specific verticals based on their strengths.Title: Customer Service Representative/ Call Center Representative Location: Scottsdale, AZ (Initial Remote)Job Type: Fulltime PermanentRate: $19/hrTop Skills: Customer Service, Call Center, Inbound Calls*This position is remote to begin with, but will eventually move back into the office. Candidate MUST be willing to go back into the office.*Job Profile Summary To develop knowledge of Client Relationship Group, retirement plan products and services, the overall financial markets, and therelated legal, tax, and regulatory issues in order to respond accurately and thoroughly to client inquiries.Job Description Duties and ResponsibilitiesManaging large amounts of inbound and outbound calls and chat support in a timely mannerDevelops basic knowledge of clients funds, products and services, the overall financial services industry through classroom training,on-the-job training, and self study.Provides high quality client service across Institutional Participant Services by responding to participant phone inquiries and providingaccount and plan information from various information systems.Job Type: Full-timeSalary: $19.00 per hourBenefits:401(k)Dental insuranceHealth insurancePaid time offSchedule:8 hour shiftMonday to FridayWork Remotely:Temporarily due to COVID-19
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